How to remove virus detected in macbook air? **Urgent**

Hi, after I stupidly clicked on the Flash program download button on one site on the internet, my Macbook Air has been infected with virus. There has been an Advanced Mac Cleaner popping up constantly as well as “303 issues found!” Please help me. What can I do?

Posted on Feb 4, 2018 2:42 AM

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Posted on Feb 4, 2018 2:50 AM

Try

1. Quit Safari

2. Safari menu > Develop > Empty Caches

If Develop menu is not available in Safari menu,

select Safari > Preferences... > Advanced > select Show Develop menu in menu bar

3. Restart Safari with the Shift key pressed.

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Question marked as ⚠️ Top-ranking reply

Feb 4, 2018 2:50 AM in response to JaneKanyanut

Try

1. Quit Safari

2. Safari menu > Develop > Empty Caches

If Develop menu is not available in Safari menu,

select Safari > Preferences... > Advanced > select Show Develop menu in menu bar

3. Restart Safari with the Shift key pressed.

Reply

Feb 5, 2018 1:05 PM in response to JaneKanyanut

ckuan's advise may temporarily work, but these fake Flash updates usually install adware. So, you'll continue to be bludgeoned with ads until you remove it.


Open Safari's preferences and look in the Extensions folder. Disable and remove any you don't recognize.


In the future, never, ever believe any site that says you need to install Flash, Java, a codec, or anything else it insists you install to use their site. It is a lie. Every - single - time. The one and only place to ever download Flash from is directly from Adobe.

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How to remove virus detected in macbook air? **Urgent**

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