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iTunes won't let me sign in even though apple id and password are both correct

Every time I open iTunes I am prompted to sign in. I type my info (CORRECTLY) the title bar says accessing iTunes store then I am prompted again to sign in repeatedly and it never works. And yes my computer is connected properly to the internet!


I was looking on another post with this question (and summary above) and finally found the answer. I thought it might be helpful for others to know how I fixed it.


... When you have the iTunes window open, up the top of the computer it has a menu/icon bar which says iTunes on the left and then further toward the right it says 'Account'. I clicked on Account then signed out from this menu dropdown box. Then I signed back in again... and it fixed the issue.


Hope this helps someone else too.

MacBook Pro (Retina, 13-inch, Mid 2014), iOS 10.3.3

Posted on Feb 4, 2018 5:31 AM

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iTunes won't let me sign in even though apple id and password are both correct

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