I can't see my apple music profile in my iphone

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I can't see my apple music profile in my iphone

Hi, I'm a apple music subscriber and recently I made my profile in apple music as in following link. https://support.apple.com/en-us/HT207948

The problem is I CANNOT see my profile in my iphone. As it is explained in the walk-through, my account supposed to be seen with tapping my profile icon in the "For you" tap. But the only thing I can see there is my account setting (which is "Choose Artists For you", "Notifications", "Redeem", "View Apple ID"), NOT my profile or what my friends are listeing. So I tried this function in my iPad and it worked perfectly. Actually I have 2 iPads, so I tried it for both iPads and worked fine. I can see my followers and what they're listening to as well.

Problem is I can't see them in my iPhone ONLY.

Anybody solved same problem?

Posted on Feb 4, 2018 10:44 PM

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Answer 1

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CarlAVII

Community Specialist

Feb 5, 2018 11:43 AM in response to yj51

Good morning yj51,

Welcome to the Apple Support Communities!

I understand you aren't able to see your profile in Apple Music on your iPhone to set up the "Sharing with Friends" feature as described in See what friends are listening to in Apple Music.
The first thing I would suggest is to close the Apple Music app on your two iPads, and close the iTunes application on your computer. Next, tap Settings > iTunes & App Stores on your iPhone. Are you signed in with the same Apple ID that you used to purchase your Apple Music membership? If you are not, then sign out, and sign in with the correct Apple ID.
While in the Settings app, tap Settings > Music. Make sure "Show Apple Music" and "iCloud Music Library" are enabled.
Restart your iPhone to refresh the settings and establish a new connection with our servers, and then try the steps outlined in See what friends are listening to in Apple Music again.
If the issue still persists after trying these steps, please reply to this thread with any additional information you can about your specific issue.
Take care.

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I can't see my apple music profile in my iphone

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