kernel panic nvme

Question

kernel panic nvme

Macbook 12 early 2016 crashes if:

lid closed (in sleep mode) and charged more than 99% (hooked on charger).
charged more that 99% (when hooked).
regular restart
Any App Store update which requires restart (if update is in progress - it will crash totally).
Sometimes when just in sleep, leaving your laptop with closed lid for more that 1 hour will crash it.

If crashed within any of these situations - will not automatically restart, but will display blinking folder (no os loaded, MacBook cannot find its internal ssd).

There is the code of an error that appear every time after some (10 minute) fiddling with shift-control-option-power (nvram resetting)

Anonymous UUID:       61CFB4FA-EDD0-7B52-7173-81BF8AB0803D


Mon Feb  5 14:38:34 2018


*** Panic Report ***
panic(cpu 0 caller 0xffffff7f9de262e1): nvme: "Fatal error occurred. ID=0xffffffff ARG1=0xffffffff ARG2=0xffffffff ARG3=0xffffffff EDD0=0xffffffff EDD1=0xffffffff EDD2=0xffffffff EDD3=0xffffffff EDD4=0xffffffff EDD5=0xffffffff EDD6=0xffffffff EDD7=0xffffffff. NAND Vendor=0x2, DRAM Vendor=0x2, SSD Capacity=256GB, FW Revision=9.135.01\n"@/BuildRoot/Library/Caches/com.apple.xbs/Sources/IONVMeFamily/IONVMeFamily-234.60.2/IONVMeController.cpp:4949
Backtrace (CPU 0), Frame : Return Address
0xffffff914d043cc0 : 0xffffff801c8e956c 
0xffffff914d043d40 : 0xffffff7f9de262e1 
0xffffff914d043e90 : 0xffffff801cec1760 
0xffffff914d043f00 : 0xffffff801c9221ca 
0xffffff914d043fb0 : 0xffffff801c8978f7 
      Kernel Extensions in backtrace:
         com.apple.iokit.IONVMeFamily(2.1)[12D4270E-AFFC-34DC-9714-44D1FE33333F]@0xffffff7f9de16000->0xffffff7f9de49fff
            dependency: com.apple.driver.AppleMobileFileIntegrity(1.0.5)[81D5C536-C642-30D7-9979-35A6E3D6A164]@0xffffff7f9d51b000
            dependency: com.apple.iokit.IOPCIFamily(2.9)[FEFAC48C-9798-39C9-858D-676F50446AFD]@0xffffff7f9d131000
            dependency: com.apple.driver.AppleEFINVRAM(2.1)[10231B92-A5CC-3F54-878D-67D3B435875A]@0xffffff7f9de0b000
            dependency: com.apple.iokit.IOStorageFamily(2.1)[F908D7F5-4F54-3B89-8657-57F06350F4DB]@0xffffff7f9d04f000
            dependency: com.apple.iokit.IOReportFamily(31)[B14DC3D3-7250-3DA3-BF50-C666EBEDAF4C]@0xffffff7f9dd8e000


BSD process name corresponding to current thread: kernel_task


Mac OS version:
16G1114


Kernel version:
Darwin Kernel Version 16.7.0: Mon Nov 13 21:56:25 PST 2017; root:xnu-3789.72.11~1/RELEASE_X86_64
Kernel UUID: B814CFE3-B6F6-304F-BFB9-C22EFC948A53
Kernel slide:     0x000000001c600000
Kernel text base: 0xffffff801c800000
__HIB  text base: 0xffffff801c700000
System model name: MacBook9,1 (Mac-9AE82516C7C6B903)


System uptime in nanoseconds: 659657900770
last loaded kext at 22333329266: org.virtualbox.kext.VBoxNetAdp 5.2.4 (addr 0xffffff7f9fa54000, size 28672)
last unloaded kext at 174759042135: com.apple.driver.AppleFileSystemDriver 3.0.1 (addr 0xffffff7f9f7be000, size 8192)
loaded kexts:
org.virtualbox.kext.VBoxNetAdp 5.2.4
org.virtualbox.kext.VBoxNetFlt 5.2.4
org.virtualbox.kext.VBoxUSB 5.2.4
org.virtualbox.kext.VBoxDrv 5.2.4
com.protech.NoSleep 1.4.0
com.apple.filesystems.autofs 3.0
com.apple.driver.AudioAUUC 1.70
com.apple.driver.AppleHWSensor 1.9.5d0
com.apple.driver.AGPM 110.23.17
com.apple.driver.ApplePlatformEnabler 2.7.0d0
com.apple.driver.X86PlatformShim 1.0.0
com.apple.driver.AppleGraphicsDevicePolicy 3.14.49
com.apple.driver.AppleUpstreamUserClient 3.6.4
com.apple.driver.pmtelemetry 1
com.apple.iokit.IOUserEthernet 1.0.1
com.apple.driver.AppleHDA 279.48
com.apple.driver.AppleIntelSKLGraphics 10.2.5
com.apple.driver.AppleIntelPCHPMC 1.1
com.apple.iokit.IOBluetoothSerialManager 5.0.5f1
com.apple.Dont_Steal_Mac_OS_X 7.0.0
com.apple.driver.AppleIntelSKLGraphicsFramebuffer 10.2.5
com.apple.driver.AppleOSXWatchdog 1
com.apple.driver.AppleHV 1
com.apple.driver.AppleSMCLMU 208
com.apple.driver.AppleCameraInterface 5.60.0
com.apple.driver.AppleIntelSlowAdaptiveClocking 4.0.0
com.apple.driver.AppleBacklight 170.9.20
com.apple.driver.AppleMCCSControl 1.3.4
com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0
com.apple.BootCache 40
com.apple.filesystems.hfs.kext 366.70.3
com.apple.driver.AppleTopCaseHIDEventDriver 114
com.apple.driver.AirPort.Brcm4360 1152.2.1a2
com.apple.driver.AppleSmartBatteryManager 161.0.0
com.apple.driver.AppleACPIButtons 5.0
com.apple.driver.AppleRTC 2.0
com.apple.driver.AppleSMBIOS 2.1
com.apple.driver.AppleACPIEC 5.0
com.apple.driver.AppleAPIC 1.7
com.apple.nke.applicationfirewall 172
com.apple.security.quarantine 3
com.apple.security.TMSafetyNet 8
com.apple.iokit.IOUSBUserClient 900.4.1
com.apple.driver.AppleUSBHostMergeProperties 1.1
com.apple.kext.triggers 1.0
com.apple.iokit.IOBluetoothHostControllerUARTTransport 5.0.5f1
com.apple.iokit.IOBluetoothHostControllerTransport 5.0.5f1
com.apple.driver.DspFuncLib 279.48
com.apple.kext.OSvKernDSPLib 525
com.apple.iokit.IOSurface 159.12
com.apple.iokit.IOBluetoothFamily 5.0.5f1
com.apple.driver.AppleSSE 1.0
com.apple.AppleGraphicsDeviceControl 3.14.49
com.apple.iokit.IOAcceleratorFamily2 311.16.2
com.apple.driver.X86PlatformPlugin 1.0.0
com.apple.driver.IOPlatformPluginFamily 6.0.0d8
com.apple.driver.AppleGraphicsControl 3.14.49
com.apple.driver.AppleIntelLpssUARTv1 3.0.60
com.apple.driver.AppleIntelLpssUARTCommon 3.0.60
com.apple.iokit.IOSerialFamily 11
com.apple.iokit.IOSlowAdaptiveClockingFamily 1.0.0
com.apple.driver.AppleHDAController 279.48
com.apple.iokit.IOHDAFamily 279.48
com.apple.iokit.IOAudioFamily 205.15
com.apple.vecLib.kext 1.2.0
com.apple.driver.AppleBacklightExpert 1.1.0
com.apple.iokit.IONDRVSupport 516.1
com.apple.driver.AppleSMC 3.1.9
com.apple.driver.AppleSMBusController 1.0.18d1
com.apple.iokit.IOGraphicsFamily 515.3
com.apple.iokit.IOSCSIArchitectureModelFamily 394.50.1
com.apple.driver.CoreStorage 540.30.1
com.apple.filesystems.hfs.encodings.kext 1
com.apple.driver.AppleHIDKeyboard 199
com.apple.driver.AppleMultitouchDriver 368.16
com.apple.driver.AppleInputDeviceSupport 76.7
com.apple.driver.AppleHSSPIHIDDriver 49
com.apple.driver.AppleHSSPISupport 49
com.apple.driver.AppleIntelLpssSpiController 3.0.60
com.apple.iokit.IONVMeFamily 2.1.0
com.apple.iokit.IO80211Family 1200.12.2
com.apple.driver.mDNSOffloadUserClient 1.0.1b8
com.apple.iokit.IONetworkingFamily 3.2
com.apple.driver.corecapture 1.0.4
com.apple.driver.AppleHPM 3.0.9
com.apple.iokit.IOThunderboltFamily 6.5.7
com.apple.driver.AppleIntelLpssI2CController 3.0.60
com.apple.driver.AppleIntelLpssDmac 3.0.60
com.apple.driver.AppleIntelLpssI2C 3.0.60
com.apple.driver.AppleIntelLpssGspi 3.0.60
com.apple.driver.usb.AppleUSBXHCIPCI 1.1
com.apple.driver.usb.AppleUSBXHCI 1.1
com.apple.driver.usb.AppleUSBHostPacketFilter 1.0
com.apple.iokit.IOUSBFamily 900.4.1
com.apple.driver.AppleEFINVRAM 2.1
com.apple.driver.AppleEFIRuntime 2.1
com.apple.iokit.IOHIDFamily 2.0.0
com.apple.iokit.IOSMBusFamily 1.1
com.apple.security.sandbox 300.0
com.apple.kext.AppleMatch 1.0.0d1
com.apple.driver.AppleKeyStore 2
com.apple.driver.AppleMobileFileIntegrity 1.0.5
com.apple.driver.AppleCredentialManager 1.0
com.apple.driver.KernelRelayHost 1
com.apple.iokit.IOUSBHostFamily 1.1
com.apple.driver.AppleBusPowerController 1.0
com.apple.driver.DiskImages 444.50.16
com.apple.iokit.IOStorageFamily 2.1
com.apple.iokit.IOReportFamily 31
com.apple.driver.AppleFDEKeyStore 28.30
com.apple.driver.AppleACPIPlatform 5.0
com.apple.iokit.IOPCIFamily 2.9
com.apple.iokit.IOACPIFamily 1.4
com.apple.kec.Libm 1
com.apple.kec.pthread 1
com.apple.kec.corecrypto 1.0
Model: MacBook9,1, BootROM MB91.0154.B07, 2 processors, Intel Core m3, 1.1 GHz, 8 GB, SMC 2.35f102
Graphics: Intel HD Graphics 515, Intel HD Graphics 515, Built-In
Memory Module: BANK 0/DIMM0, 4 GB, LPDDR3, 1867 MHz, 0x80AD, 0x483943434E4E4E4350544D4C42522D4E5544
Memory Module: BANK 1/DIMM0, 4 GB, LPDDR3, 1867 MHz, 0x80AD, 0x483943434E4E4E4350544D4C42522D4E5544
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x158), Broadcom BCM43xx 1.0 (7.21.171.133.1a2)
Bluetooth: Version 5.0.5f1, 3 services, 27 devices, 1 incoming serial ports
USB Device: USB 3.0 Bus
Thunderbolt Bus:

MacBook, macOS Sierra (10.12.6)

Posted on Feb 5, 2018 11:50 AM

Reply

Answer 1

Top-ranking reply

SeaPapp

Level 7

26,492 points

Mar 11, 2018 3:14 PM in response to 384y6108436136

You might want to run Apple Diagnostics and see if it tells you that your flash storage is failing How to use Apple Diagnostics on your Mac - Apple Support

Reply

Answer 2

Barney-15E

Level 10

122,324 points

Mar 11, 2018 4:34 PM in response to 384y6108436136

384y6108436136 wrote:

The problem still is not solved.

What have you don't to try to resolve it?

Did you run diagnostics?

Did you take it to an Apple Store or certified repair center?

Just like ljckn's panic, it appears to be caused by a hardware fault.

Reply

Answer 3

JimmyCMPIT

Level 7

29,306 points

Feb 8, 2018 6:49 AM in response to 384y6108436136

you have something called "nosleep" installed, I would remove it as the developer recommends and see if the behavior stops.

Reply

Answer 4

JimmyCMPIT

Level 7

29,306 points

Feb 5, 2018 11:54 AM in response to 384y6108436136

Shut down, then disconnect all external devices

Reset the System Management Controller (SMC)

https://support.apple.com/en-us/HT201295

repeat 2/3 times

Reset the nonvolatile random-access memory (NVRAM)

(OPTION+COMMAND+p+r at Startup)

https://support.apple.com/en-us/HT204063

repeat 2/3 times

Then use safeboot (SHIFT at Startup)

https://support.apple.com/en-us/HT201262

Then reboot normally with devices disconnected.

For futher analysis you may post an Etrecheck report. The link is http://www.etrecheck.com

Reply

Answer 5

Barney-15E

Level 10

122,324 points

Feb 10, 2018 8:05 PM in response to 384y6108436136

because it is not even loaded.

According to your Panic log, it is loaded.

Just because it doesn't cause a panic on another Mac doesn't mean a thing.

However, if you still have panics in Safe Mode, then third-party kernel extensions would not be implicated.

The backtrace references NVRAM, but you indicate you have reset that. There are some rare panics that can be related to NVRAM. Resetting should resolve that, though.

A blinking question mark folder indicates it cannot find the startup disk. Resetting NVRAM can help fix that problem, but it apparently hasn't. You can try setting the Startup Disk in Recovery.

You may have a problem with your disk drive. In that case, I would make sure I have two good backups, then erase the drive and install the OS. Do not install anything at all. Test.

Reply

Answer 6

SeaPapp

Level 7

26,492 points

Feb 20, 2018 4:24 PM in response to 384y6108436136

Your Macbook either has a hardware failure or a corrupt OS. As advised above you should make sure you have proper backups, erase and reinstall. If the panics persist you should make an appointment and take your MB in for diagnosis and repair. Show them the panic reports.

Reply

Answer 7

tygb

Level 9

65,010 points

Feb 20, 2018 5:35 PM in response to 384y6108436136

See this If your Mac spontaneously restarts or displays a message that it restarted or shut down because of a problem - Apple Sup…

Reply

Answer 8

Feb 8, 2018 5:43 AM in response to JimmyCMPIT

EtreCheck version: 3.4.6 (460)

Report generated 2018-02-08 08:43:10

Download EtreCheck from https://etrecheck.com

Runtime: 4:42

Performance: Good

Click the [Lookup] links for more information from Apple Support Communities.

Click the [Details] links for more information about that line.

Problem: Other problem

Description:

Nvme ssd kext is not stable.

https://discussions.apple.com/thread/8270046

Hardware Information: ⓘ

MacBook (Retina, 12-inch, Early 2016)

[Technical Specifications] - [User Guide] - [Warranty & Service]

MacBook - model: MacBook9,1

1 1.1 GHz Intel Core m3 (m3-6Y30) CPU: 2-core

8 GB RAM Not upgradeable

BANK 0/DIMM0

4 GB LPDDR3 1867 MHz ok

BANK 1/DIMM0

4 GB LPDDR3 1867 MHz ok

Handoff/Airdrop2: supported

Wireless: en0: 802.11 a/b/g/n/ac

Battery: Health = Normal - Cycle count = 37

iCloud Quota: 4.25 GB available

Video Information: ⓘ

Intel HD Graphics 515 - VRAM: 1536 MB

Color LCD 2560 x 1600

Disk Information: ⓘ

APPLE SSD AP0256J disk0: (251 GB) (Solid State - TRIM: Yes)

(disk0s1) <not mounted> [EFI]: 315 MB

(disk0s2) <not mounted> [APFS Container]: 250.69 GB

USB Information: ⓘ

USB30Bus

Virtual disks: ⓘ

Macintosh (disk1s1 - APFS) / [Startup]: 250.69 GB (55.16 GB free)

Encrypted: Yes (Unlocked)

Physical disk: disk0s2 250.69 GB (55.16 GB free)

(disk1s2) <not mounted> [Preboot]: 250.69 GB

Physical disk: disk0s2 250.69 GB

(disk1s3) <not mounted> [Recovery]: 250.69 GB

Physical disk: disk0s2 250.69 GB

(disk1s4) /private/var/vm [VM]: 250.69 GB

Physical disk: disk0s2 250.69 GB

System Software: ⓘ

macOS High Sierra 10.13.3 (17D47) - Time since boot: less than an hour

Gatekeeper: ⓘ

Mac App Store and identified developers

Kernel Extensions: ⓘ

/Applications/Parallels Desktop.app

[not loaded] com.parallels.kext.hypervisor (13.1.0 43108 - SDK 10.9) [Lookup]

[not loaded] com.parallels.kext.netbridge (13.1.0 43108 - SDK 10.9) [Lookup]

[not loaded] com.parallels.kext.usbconnect (13.1.0 43108 - SDK 10.9) [Lookup]

[not loaded] com.parallels.kext.vnic (13.1.0 43108 - SDK 10.9) [Lookup]

/Applications/Utilities/NoSleep.app

[loaded] com.protech.NoSleep (1.4.0 - SDK 10.10) [Lookup]

/Library/Application Support/VirtualBox

[loaded] org.virtualbox.kext.VBoxDrv (5.2.4) [Lookup]

[loaded] org.virtualbox.kext.VBoxNetAdp (5.2.4) [Lookup]

[loaded] org.virtualbox.kext.VBoxNetFlt (5.2.4) [Lookup]

[loaded] org.virtualbox.kext.VBoxUSB (5.2.4) [Lookup]

System Launch Agents: ⓘ

[not loaded] 10 Apple tasks

[loaded] 173 Apple tasks

[running] 107 Apple tasks

System Launch Daemons: ⓘ

[not loaded] 37 Apple tasks

[loaded] 185 Apple tasks

[running] 109 Apple tasks

Launch Agents: ⓘ

[not loaded] com.adobe.AAM.Updater-1.0.plist (Adobe Systems, Inc. - installed 2018-01-05) [Lookup]

[running] com.adobe.AdobeCreativeCloud.plist (Adobe Systems, Inc. - installed 2018-01-05) [Lookup]

[loaded] com.adobe.GC.Invoker-1.0.plist (Adobe Systems, Inc. - installed 2018-01-30) [Lookup]

[loaded] com.microsoft.update.agent.plist (Microsoft Corporation - installed 2017-12-24) [Lookup]

[loaded] com.oracle.java.Java-Updater.plist (? 3b29d1c7 be93c7fb - installed 2017-12-20) [Lookup]

[not loaded] com.teamviewer.teamviewer.plist (TeamViewer GmbH - installed 2018-01-23) [Lookup]

[not loaded] com.teamviewer.teamviewer_desktop.plist (TeamViewer GmbH - installed 2017-12-14) [Lookup]

Launch Daemons: ⓘ

[running] com.adobe.adobeupdatedaemon.plist (Adobe Systems, Inc. - installed 2018-01-05) [Lookup]

[running] com.adobe.agsservice.plist (Adobe Systems, Inc. - installed 2018-01-30) [Lookup]

[loaded] com.adobe.fpsaud.plist (Adobe Systems, Inc. - installed 2017-12-14) [Lookup]

[loaded] com.microsoft.autoupdate.helper.plist (Microsoft Corporation - installed 2017-12-24) [Lookup]

[loaded] com.microsoft.office.licensingV2.helper.plist (Microsoft Corporation - installed 2017-12-05) [Lookup]

[loaded] com.oracle.java.Helper-Tool.plist (Shell Script e3fefdd2 - installed 2017-12-20) [Lookup]

[running] com.prey.agent.plist (Shell Script 5687e286 - installed 2018-01-17) [Lookup]

[loaded] com.prey.owl.plist (Prey, Inc. - installed 2017-12-20) [Lookup]

[loaded] com.teamviewer.Helper.plist (TeamViewer GmbH - installed 2017-12-14) [Lookup]

[not loaded] com.teamviewer.teamviewer_service.plist (TeamViewer GmbH - installed 2018-01-23) [Lookup]

[not loaded] org.virtualbox.startup.plist (Shell Script 700b9385 - installed 2017-12-20) [Lookup]

User Launch Agents: ⓘ

[loaded] com.adobe.GC.Invoker-1.0.plist (Adobe Systems, Inc. - installed 2018-01-30) [Lookup]

[loaded] com.google.keystone.agent.plist (Google, Inc. - installed 2017-12-25) [Lookup]

[loaded] com.valvesoftware.steamclean.plist (? d5611096 20cab575 - installed 2018-02-05) [Lookup]

[not loaded] org.virtualbox.vboxwebsrv.plist (Oracle America, Inc. - installed 2017-12-20) [Lookup]

User Login Items: ⓘ

owncloud Application

(/Applications/owncloud.app)

Internet Plug-ins: ⓘ

FlashPlayer-10.6: 28.0.0.137 (installed 2018-01-17) [Lookup]

Flash Player: 28.0.0.137 (installed 2018-01-17) Outdated! Update

QuickTime Plugin: 7.7.3 (installed 2018-01-19)

JavaAppletPlugin: Java 8 Update 152 build 16 (installed 2017-12-20) Check version

AdobeAAMDetect: 3.0.0.0 (installed 2018-01-05) [Lookup]

Safari Extensions: ⓘ

[not loaded] Open in Internet Explorer - Parallels - http://www.parallels.com (installed 2018-01-02)

3rd Party Preference Panes: ⓘ

Flash Player (installed 2017-12-14) [Lookup]

Java (installed 2017-09-14) [Lookup]

NoSleep (installed 2018-01-07) [Lookup]

Time Machine: ⓘ

Skip System Files: NO

Auto backup: YES

Volumes being backed up:

Macintosh: Disk size: 250.69 GB Disk used: 195.53 GB

Destinations:

mk8 [Network]

Total size: 467.20 GB

Total number of backups: 6

Oldest backup: 2017-12-24, 4:49 AM

Last backup: 2017-12-30, 8:11 PM

Size of backup disk: Too small

Backup size 467.20 GB < (Disk used 195.53 GB X 3)

Untitled [Local]

Total size: 159.70 GB

Total number of backups: 1

Oldest backup: 2018-02-06, 8:14 AM

Last backup: 2018-02-06, 8:14 AM

Size of backup disk: Too small

Backup size 159.70 GB < (Disk used 195.53 GB X 3)

Top Processes by CPU: ⓘ

115% mds

98% mds_stores

14% WindowServer

14% kernel_task

6% kextd

Top Processes by Memory: ⓘ

900 MB kernel_task

355 MB mds_stores

261 MB com.apple.WebKit.WebContent

184 MB Mail

120 MB Safari

Top Processes by Network Use: ⓘ

Input Output Process name

62 KB 81 KB IMRemoteURLConnectionAgent

53 KB 20 KB Mail

21 KB 28 KB mDNSResponder

5 KB 13 KB apsd

7 KB 2 KB cloudd

Top Processes by Energy Use: ⓘ

76.12 mds

59.12 mds_stores

31.94 IDECacheDeleteAppExtension

26.36 backupd-helper

Virtual Memory Information: ⓘ

3.75 GB Available RAM

275 MB Free RAM

4.25 GB Used RAM

3.48 GB Cached files

0 B Swap Used

Software installs (last 30 days): ⓘ

Python: (installed 2018-01-09)

Adobe Flash Player: (installed 2018-01-17)

Mono Framework: (installed 2018-01-19)

Xamarin.Mac: (installed 2018-01-19)

Xamarin Profiler 1.6.0: (installed 2018-01-19)

Xamarin Interactive 1.3.2: (installed 2018-01-19)

Microsoft .NET Core Runtime - 2.0.5 (x64): 2.0.5 (installed 2018-01-19)

Microsoft .NET Core SDK - 2.1.4 (x64): 2.1.4 (installed 2018-01-19)

Microsoft Excel for Mac: (installed 2018-01-20)

Microsoft Word for Mac: (installed 2018-01-20)

Microsoft OneNote for Mac: (installed 2018-01-20)

Microsoft PowerPoint for Mac: (installed 2018-01-20)

Microsoft Outlook for Mac: (installed 2018-01-20)

TeamViewer: 13.0.6447 (installed 2018-01-23)

Go: (installed 2018-01-26)

Python: (installed 2018-01-29)

Install information may not be complete.

Diagnostics Events (last 3 days for minor events): ⓘ

2018-02-08 08:35:36 Kernel Panic [Open] [Details]

3rd Party Kernel Extensions:

org.virtualbox.kext.VBoxUSB 5.2.4

org.virtualbox.kext.VBoxNetFlt 5.2.4

org.virtualbox.kext.VBoxNetAdp 5.2.4

org.virtualbox.kext.VBoxDrv 5.2.4

com.protech.NoSleep 1.4.0

2018-02-08 08:35:30 Last shutdown cause: 0 - Power loss

2018-02-06 08:15:47 Adobe Desktop Service.app Crash [Open]

Reply

Answer 9

Eric Root

Level 10

685,257 points

Feb 10, 2018 8:24 AM in response to 384y6108436136

org.virtualbox.kext.VBoxNetAdp 5.2.4

org.virtualbox.kext.VBoxNetFlt 5.2.4

org.virtualbox.kext.VBoxUSB 5.2.4

org.virtualbox.kext.VBoxDrv 5.2.4

com.protech.NoSleep 1.4.0

Try uninstalling the above using the Developer's uninstall instructions.

Reply

Answer 10

Barney-15E

Level 10

122,324 points

Mar 31, 2018 7:05 AM in response to Kons1982

I have exactly the same problem. Already ran the diagnosis, took it to the store where they also ran a diagnosis, both with no results,

Then I don't have any other suggestions.

The NVMeFamily interfaces with the SSD, so it may be a problem with the SSD or Logic Board.

Do you have AppleCare? If so, I would keep bugging them until they fix it.

Reply

Answer 11

SeaPapp

Level 7

26,492 points

Mar 31, 2018 10:45 AM in response to 384y6108436136

Did you run Apple Diagnostics as suggested? Did it report anything.

Reply

Answer 12

Mar 31, 2018 10:01 AM in response to SeaPapp

As far as I am concerned (as a troubleshooter) - I have not found my ssd failing, but the kext com.apple.iokit.IONVMeFamily.

Seems like problem is within software, because I ran windows, and have not found the same problem, moreover it worked better than macOS 😀: multiple 100%->0%->100% recharges, with falling asleep as it does with default bootcamp and Windows settings.

Reply

Answer 13

Apr 26, 2018 6:59 AM in response to 384y6108436136

I got the same issue.

crashing occurs when its plugged in with sleep mode. Opening the lid, crash the OS and reboots

Anonymous UUID: B1ACE5D9-35FD-9B81-1E51-8F68A7D29B2B

Sat Apr 14 19:04:02 2018

*** Panic Report ***

panic(cpu 0 caller 0xffffff7fa056cf7b): nvme: " NVMe: Command timed-out and request found in the completion queue \n"@/BuildRoot/Library/Caches/com.apple.xbs/Sources/IONVMeFamily/IONVMeFamily-3 56.50.26/IONVMeController.cpp:5188

Backtrace (CPU 0), Frame : Return Address

0xffffff916370bb50 : 0xffffff801d66e166

0xffffff916370bba0 : 0xffffff801d796714

0xffffff916370bbe0 : 0xffffff801d788a00

0xffffff916370bc60 : 0xffffff801d620180

0xffffff916370bc80 : 0xffffff801d66dbdc

0xffffff916370bdb0 : 0xffffff801d66d99c

0xffffff916370be10 : 0xffffff7fa056cf7b

0xffffff916370be30 : 0xffffff801dc9f71c

0xffffff916370bea0 : 0xffffff801dc9f646

0xffffff916370bed0 : 0xffffff801d6a77e4

0xffffff916370bf40 : 0xffffff801d6a7345

0xffffff916370bfa0 : 0xffffff801d61f4f7

Kernel Extensions in backtrace:

com.apple.iokit.IONVMeFamily(2.1)[AAD9E232-4F00-3702-9310-C5ABB53A5B6F]@0xfffff f7fa0559000->0xffffff7fa0597fff

dependency: com.apple.driver.AppleMobileFileIntegrity(1.0.5)[54CD88E5-9FD7-30FC-89A0-E4B2D0 CE6F85]@0xffffff7f9e5fd000

dependency: com.apple.iokit.IOPCIFamily(2.9)[1850E7DA-E707-3027-A3AA-637C80B57219]@0xffffff 7f9de94000

dependency: com.apple.driver.AppleEFINVRAM(2.1)[F35A52E2-CF80-3BA9-92B5-25EFE216094F]@0xfff fff7f9e47a000

dependency: com.apple.iokit.IOStorageFamily(2.1)[F27A8A2A-6662-3608-83BD-415037509E01]@0xff ffff7f9e046000

dependency: com.apple.iokit.IOReportFamily(31)[D2F2FBDF-4EE4-38BA-99F5-B699F886F413]@0xffff ff7f9ea82000

BSD process name corresponding to current thread: kernel_task

Mac OS version:

17E199

Kernel version:

Darwin Kernel Version 17.5.0: Mon Mar 5 22:24:32 PST 2018; root:xnu-4570.51.1~1/RELEASE_X86_64

Kernel UUID: 1B55340B-0B14-3026-8A47-1E139DB63DA3

Kernel slide: 0x000000001d400000

Kernel text base: 0xffffff801d600000

__HIB text base: 0xffffff801d500000

System model name: MacBookPro14,1 (Mac-B4831CEBD52A0C4C)

System uptime in nanoseconds: 12589056347523

last loaded kext at 244093539683: com.apple.filesystems.msdosfs 1.10 (addr 0xffffff7f9e693000, size 69632)

last unloaded kext at 1010335314359: com.apple.driver.AppleXsanScheme 3 (addr 0xffffff7fa0369000, size 40960)

loaded kexts:

com.apple.filesystems.smbfs 3.2.2
com.apple.driver.AudioAUUC 1.70
com.apple.filesystems.autofs 3.0
com.apple.driver.X86PlatformShim 1.0.0
com.apple.driver.AGPM 110.23.33
com.apple.driver.ApplePlatformEnabler 2.7.0d0
com.apple.driver.AppleUpstreamUserClient 3.6.5
com.apple.driver.AppleHDA 281.51
com.apple.driver.AppleGraphicsDevicePolicy 3.18.48
com.apple.AGDCPluginDisplayMetrics 3.18.48
com.apple.driver.AppleHV 1
com.apple.iokit.IOUserEthernet 1.0.1
com.apple.iokit.IOBluetoothSerialManager 6.0.5f3
com.apple.driver.pmtelemetry 1
com.apple.Dont_Steal_Mac_OS_X 7.0.0
com.apple.driver.AppleIntelPCHPMC 2.0.1
com.apple.driver.eficheck 1
com.apple.driver.AppleThunderboltIP 3.1.1
com.apple.driver.AppleBacklight 170.12.6
com.apple.driver.AppleMCCSControl 1.5.4
com.apple.driver.AppleOSXWatchdog 1
com.apple.driver.AppleSMCLMU 211
com.apple.driver.AppleIntelSlowAdaptiveClocking 4.0.0
com.apple.driver.AppleCameraInterface 6.01.2
com.apple.driver.AppleIntelKBLGraphics 10.3.2
com.apple.driver.AppleIntelKBLGraphicsFramebuffer 10.3.2
com.apple.driver.AppleTopCaseHIDEventDriver 133
com.apple.filesystems.hfs.kext 407.50.6
com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1
com.apple.BootCache 40
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0
com.apple.filesystems.apfs 748.51.0
com.apple.driver.AirPort.BrcmNIC 1240.29.1a7
com.apple.driver.AppleSmartBatteryManager 161.0.0
com.apple.driver.AppleACPIButtons 6.1
com.apple.driver.AppleRTC 2.0
com.apple.driver.AppleSMBIOS 2.1
com.apple.driver.AppleACPIEC 6.1
com.apple.driver.AppleAPIC 1.7
com.apple.nke.applicationfirewall 183
com.apple.security.TMSafetyNet 8
com.apple.security.quarantine 3
com.apple.kext.triggers 1.0
com.apple.driver.DspFuncLib 281.51
com.apple.kext.OSvKernDSPLib 526
com.apple.driver.AppleGraphicsControl 3.18.48
com.apple.iokit.IOAVBFamily 675.6
com.apple.plugin.IOgPTPPlugin 675.12
com.apple.iokit.IOEthernetAVBController 1.1.0
com.apple.driver.AppleSSE 1.0
com.apple.iokit.IOBluetoothHostControllerUARTTransport 6.0.5f3
com.apple.iokit.IOBluetoothHostControllerTransport 6.0.5f3
com.apple.driver.AppleHDAController 281.51
com.apple.iokit.IOHDAFamily 281.51
com.apple.iokit.IOAudioFamily 206.5
com.apple.vecLib.kext 1.2.0
com.apple.AppleGPUWrangler 3.18.48
com.apple.driver.AppleBacklightExpert 1.1.0
com.apple.driver.AppleSMBusController 1.0.18d1
com.apple.driver.AppleIntelLpssUARTv1 3.0.60
com.apple.driver.AppleIntelLpssUARTCommon 3.0.60
com.apple.driver.AppleOnboardSerial 1.0
com.apple.iokit.IOSkywalkFamily 1
com.apple.iokit.IOSerialFamily 11
com.apple.driver.X86PlatformPlugin 1.0.0
com.apple.driver.IOPlatformPluginFamily 6.0.0d8
com.apple.iokit.IOSlowAdaptiveClockingFamily 1.0.0
com.apple.iokit.IONDRVSupport 519.15
com.apple.AppleGraphicsDeviceControl 3.18.48
com.apple.iokit.IOAcceleratorFamily2 378.18.1
com.apple.iokit.IOGraphicsFamily 519.15
com.apple.iokit.IOSurface 211.12
com.apple.driver.AppleActuatorDriver 1404.4
com.apple.driver.AppleHIDKeyboard 205
com.apple.driver.AppleHSBluetoothDriver 133
com.apple.driver.IOBluetoothHIDDriver 6.0.5f3
com.apple.iokit.IOBluetoothFamily 6.0.5f3
com.apple.driver.AppleMultitouchDriver 1404.4
com.apple.driver.AppleInputDeviceSupport 1404.3
com.apple.driver.AppleHSSPIHIDDriver 53
com.apple.driver.AppleThunderboltDPInAdapter 5.5.3
com.apple.driver.AppleThunderboltDPAdapterFamily 5.5.3
com.apple.driver.AppleThunderboltPCIDownAdapter 2.1.3
com.apple.driver.AppleHPM 3.1.3
com.apple.driver.AppleIntelLpssI2CController 3.0.60
com.apple.filesystems.hfs.encodings.kext 1
com.apple.driver.AppleHSSPISupport 53
com.apple.driver.AppleThunderboltNHI 4.7.2
com.apple.iokit.IOThunderboltFamily 6.7.8
com.apple.iokit.IO80211Family 1200.12.2
com.apple.driver.mDNSOffloadUserClient 1.0.1b8
com.apple.driver.corecapture 1.0.4
com.apple.iokit.IONVMeFamily 2.1.0
com.apple.driver.AppleIntelLpssSpiController 3.0.60
com.apple.driver.AppleIntelLpssDmac 3.0.60
com.apple.driver.AppleIntelLpssI2C 3.0.60
com.apple.driver.AppleIntelLpssGspi 3.0.60
com.apple.driver.usb.AppleUSBXHCIPCI 1.2
com.apple.driver.usb.AppleUSBXHCI 1.2
com.apple.driver.usb.AppleUSBHostPacketFilter 1.0
com.apple.iokit.IOUSBFamily 900.4.1
com.apple.driver.AppleEFINVRAM 2.1
com.apple.driver.AppleEFIRuntime 2.1
com.apple.iokit.IOHIDFamily 2.0.0
com.apple.iokit.IOSMBusFamily 1.1
com.apple.security.sandbox 300.0
com.apple.kext.AppleMatch 1.0.0d1
com.apple.driver.DiskImages 480.50.10
com.apple.driver.AppleFDEKeyStore 28.30
com.apple.driver.AppleEffaceableStorage 1.0
com.apple.driver.AppleKeyStore 2
com.apple.driver.AppleUSBTDM 439.50.6
com.apple.driver.AppleMobileFileIntegrity 1.0.5
com.apple.iokit.IOUSBMassStorageDriver 140.50.3
com.apple.iokit.IOSCSIBlockCommandsDevice 404.30.2
com.apple.iokit.IOSCSIArchitectureModelFamily 404.30.2
com.apple.iokit.IOStorageFamily 2.1
com.apple.driver.AppleCredentialManager 1.0
com.apple.driver.KernelRelayHost 1
com.apple.iokit.IOUSBHostFamily 1.2
com.apple.driver.usb.AppleUSBCommon 1.0
com.apple.driver.AppleBusPowerController 1.0
com.apple.driver.AppleSEPManager 1.0.1
com.apple.driver.IOSlaveProcessor 1
com.apple.iokit.IOReportFamily 31
com.apple.iokit.IOTimeSyncFamily 675.12
com.apple.iokit.IONetworkingFamily 3.4
com.apple.driver.AppleACPIPlatform 6.1
com.apple.driver.AppleSMC 3.1.9
com.apple.iokit.IOPCIFamily 2.9
com.apple.iokit.IOACPIFamily 1.4
com.apple.kec.pthread 1
com.apple.kec.Libm 1
com.apple.kec.corecrypto 1.0

EOF

Model: MacBookPro14,1, BootROM MBP141.0173.B00, 2 processors, Intel Core i5, 2.3 GHz, 8 GB, SMC 2.43f6

Graphics: Intel Iris Plus Graphics 640, Intel Iris Plus Graphics 640, Built-In

Memory Module: BANK 0/DIMM0, 4 GB, LPDDR3, 2133 MHz, 0x802C, 0x4D5435324C3531324D3332443250462D3039

Memory Module: BANK 1/DIMM0, 4 GB, LPDDR3, 2133 MHz, 0x802C, 0x4D5435324C3531324D3332443250462D3039

AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x170), Broadcom BCM43xx 1.0 (7.77.37.29.1a7)

Bluetooth: Version 6.0.5f3, 3 services, 27 devices, 1 incoming serial ports

Network Service: Wi-Fi, AirPort, en0

USB Device: USB 3.0 Bus

Thunderbolt Bus: MacBook Pro, Apple Inc., 33.1

I tried SMC , NVRAM reset, deleted all partitions and reinstalled OS and it's still the same. Laptop is only 2 months old. Apple store genius bar ran HW diagnostics all come out clean. They suspected logic board as a cause. it got replaced and it still crashing Not sure what to do at this point. Any thoughts.......😟😟

Reply

Answer 14

Barney-15E

Level 10

122,324 points

Apr 26, 2018 11:38 AM in response to sl_Calgary

They suspected logic board as a cause. it got replaced and it still crashing Not sure what to do at this point. Any thoughts.......

Keep taking it back to apple until they fix it or replace it.

Reply

Answer 15

Feb 8, 2018 6:58 AM in response to JimmyCMPIT

Its installed on other Macs I own, they work perfectly. Therefore it is not a cause of the problem because it is not even loaded.

Little off-topic here. I wonder if I could go to Apple store and have a restore\fix\refund, with no-applecare nor warranty papers on me (im in trip right now, surely haven't brought MacBook box with me).

Reply

kernel panic nvme

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