Apple Watch activities ring not work

So I’m just update my watch to watchos 4.2.2 and my activities ring not working include move and exercise, my stand ring still work. I was try restart my Apple Watch and update my phone to new version, also I was try the wrist detection -motion and fitness. Before I update it still work but after update it’s not counting anymore. In my phone it still show the data

Posted on Feb 7, 2018 9:25 PM

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Posted on Feb 8, 2018 6:18 AM

Ok new update is now none of rings working, Apple Watch 3 and I’m kind of disappointed cause after 2 week when I’m buy it I need to went to Apple store cause my watch is not working and now my activities rings not work too and it’s only 5 month since the day I’m buy it

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Feb 8, 2018 6:18 AM in response to Jenlcmc

Ok new update is now none of rings working, Apple Watch 3 and I’m kind of disappointed cause after 2 week when I’m buy it I need to went to Apple store cause my watch is not working and now my activities rings not work too and it’s only 5 month since the day I’m buy it

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Feb 7, 2018 10:21 PM in response to Jenlcmc

I had a similar problem that started two weeks after getting the watch in that the move ring at the end of the day showed maybe 50cal burned rather then the 500-600 normally.


Unpairing/repairing didn’t do the trick, resetting to factory did but lost all past data cause importing it from backup also brought the problem back, in the end the watch was fine for a couple of weeks and then it happened again.


Finally traced it to the iHealth scale that is connected by Bluetooth and on to the Activity app.


Well the problem is the dog, not that he isn’t a good dog, it’s that he sometimes like to weigh himself and my phone thinks I now weigh 17kg. Well a 17kg adult apparently burns about 4cal an hour, who knew. Solution don’t get rid of the dog, just step on the scale to reset and away you go.

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Feb 8, 2018 6:44 AM in response to Jenlcmc

Hi


The following steps may help:


Check that you have set up the Activity app:


Check your personal information, which is used when your Apple Watch estimates Activity results:

  • On your iPhone, in the Watch app, to go: My Watch > Health.
  • Check and, if required, edit your data to ensure that it is accurate.
  • If the setting for Wheelchair currently states "Not Set", then tap on Edit (upper-right) > tap on "Not Set" and change it to "Yes" or "No" as appropriate (options are shown in the bottom area of the screen) > tap on Done (upper-right).


If you are not yet doing so, then use these settings and check that you are unlocking your Apple Watch after putting it on:

  • On your iPhone, in the Watch app, go to: My Watch > Passcode:
    • Turn on each of Wrist Detection, Passcode and Unlock with iPhone.
  • After putting it on your wrist, your Apple Watch will then unlock after whatever you do first: either unlocking your watch manually (by entering the passcode) or unlocking your iPhone.
  • It will then remain unlocked (including when the screen is asleep) until you remove it from your wrist.
  • When you remove your Apple Watch, it will lock automatically.


Check that you are wearing your Apple Watch sufficiently snugly on the top of your wrist (it may otherwise believe that it has been removed):


Other issues that can impact sensor performance include skin perfusion and wrist tattoos:


If you have ever (not necessarily recently) previously used the Workout app and/or any third-party fitness, sleep or heart rate tracking apps on your watch, then check on your Apple Watch to see whether there is an active or paused activity within any of them.

  • If there is, end that activity from within the app on your watch (not your iPhone).
  • If in doubt, remove any such third-party apps from your Apple Watch.


If you are using any third-party fitness tracking apps, then check the developers' support resources and/or contact the developers to check for any known issues affecting how data is shared to the Health app on your iPhone.


Follow this sequence of steps:


  • On your iPhone, in the Watch app, go to: My Watch > Privacy - turn Fitness Tracking off.
  • Close certain apps and then restart (normally) both your iPhone and your Apple Watch:
  • Re-enable Fitness Tracking and check other, related settings:
    • On your iPhone, in the Watch app, go to: My Watch > Privacy - turn on Fitness Tracking and Heart Rate.
    • On your iPhone, if the option is shown, go to: Settings > Privacy > Motion & Fitness - check that both Fitness Tracking and Health are enabled.

  • Unpair and re-pair your Apple Watch:


    If the issue then persists, I suggest that you contact Apple Support (remote diagnostics and/or mail-in service may be available, if required), make a Genius Bar reservation or visit an Apple Authorised Service Provider for assistance:


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    Feb 8, 2018 10:26 PM in response to Jenlcmc

    This is an example of a day tracked with the weight of a small dog in place of an adult male.exercise is tracked but the minimal burn of calories and gaps in the activity bar chart are a result of the calculations being made using the wrong weight. I’m imagining that many problems will come down to improper data entered initially or modified through some unexpected input from some other source other than the watch.User uploaded file

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