My phone won’t backup to iCloud. It says not enough storage. I pay for 50gb and have used less than 5gb?

Question

Level 1

4 points

My phone won’t backup to iCloud. It says not enough storage. I pay for 50gb and have used less than 5gb?

I’m paying for iCloud storage, yet it says I don’t have enough. I’ve used less than 5gb and I am paying for 50gb every month. This has been happening for many months. I’m basically being ripped off?

Posted on Feb 9, 2018 9:33 AM

Reply

Answer 1

Top-ranking reply

Teddy_B

Community Specialist

Feb 10, 2018 4:22 PM in response to Xtrme77

Hello Xtrme77,

Thank you for using Apple Support Communities. I see that you're receiving an alert that there's not enough iCloud storage when trying to back up. I can definitely understand how this could be concerning since your iPhone shows plenty of iCloud storage available. I'm happy to help.

If you haven't already, try restarting your iPhone. Restarting can resolve many unexpected behaviors.
Restart your iPhone, iPad, or iPod touch

If the issue persists, I recommend following the steps below to sign out of iCloud and then sign back in:
Sign out iCloud on your iPhone, iPad, iPod touch, Apple TV, or Mac

Please let us know if you're still unable to backup.

Have a great day!

Reply

My phone won’t backup to iCloud. It says not enough storage. I pay for 50gb and have used less than 5gb?

Similar questions