I am billed twice each month for the iCloud 50 GB storage plan ($0.99). Doesn't the storage plan cover all devices (iPhone, iPad) with my Apple ID? Do I need to purchase a separate storage plan for each device?
iMac, Mac OS X (10.7.5)
Before you do that, you might want to check your iTunes account to get your purchase information to see if the charge is showing up twice there:
See your purchase history in the App Store or iTunes Store
If it is, then you definitely need to talk to iCloud Support about the issue: iCloud Support
If it isn't, then is it possible that you have a different Apple ID that may be getting charged for storage?
If that is not possible, then it is likely that one of the charges is fraudulent, and your Credit Card company should be informed.
Best of luck,
GB
Before you do that, you might want to check your iTunes account to get your purchase information to see if the charge is showing up twice there:
See your purchase history in the App Store or iTunes Store
If it is, then you definitely need to talk to iCloud Support about the issue: iCloud Support
If it isn't, then is it possible that you have a different Apple ID that may be getting charged for storage?
If that is not possible, then it is likely that one of the charges is fraudulent, and your Credit Card company should be informed.
Best of luck,
GB
i have been paying on the 5th of every month since 2017. last week I had difficulty, being locked out of iCloud Terms and conditions. After many days with the red sticker showing and my ipad freezing I got it working by clicking. Pay £0.79 per month. as I said I am already paying this and today a new .79p was taken from my bank. Brian
No, you don't need a separate storage plan for multiple devices that are signed into the same Apple/iCloud ID. Where are you seeing this double-charge?
Cheers,
GB
The charge shows up twice on my monthly credit card statement. I will contact Apple Support. Thanks.
Great! Glad you got it sorted 🙂
Cheers,
GB
Thanks for your help. It turned out that another family member with a different Apple ID is being charged for storage.
billed twice each month for iCloud storage
