Why can i not get help? I have an ipod but all it says on it is ipod HP Invent

I have an ipod but all it says on it is ipod HP Invent. I try to contact support but when it asks me for the serial number i have issues. I put the number on the back but it says that it is not valid, is it because its an old device?

<Re-Titled by Host>

null-OTHER

Posted on Feb 10, 2018 2:12 PM

Reply
Question marked as Top-ranking reply

Posted on Feb 10, 2018 2:42 PM

The unit predates modern models and is out of usual range of official support by several years.


No parts, and beyond official Apple repair. Have you sought an independent authorized repair

facility to ask if they could even get parts outside the official stream to try & fix your antique?


..Looking back, I see a few instances of that HP-sponsored model online. From some time ago..

{Even four years ago, the HP links to their support failed to function. Not sure why Apple's should.}


Pingback by Today in Apple history: HP’s iPod comes out of the blue — January 8, 2018 @ 2:17 pm


Some may view such an item as collectable; however unless as-new in original packing, in mint

condition, it may not be worth all that much. Parts from a non-HP model may swap out OK.


Apple HP Invent iPod Classic - MP102, 4th Generation - White ...

Tested and Works Great. **Please note, these iPods are very old, and we do not guarantee

the battery** The battery is tested to accept a charge, and everything else ...

User uploaded filerover.ebay.com/rover/1/711-53200-19255-0/1?icep_ff3=2&pu...


iPod+hp User's Guide - h10032.www1.hp.com

Neither Hewlett-Packard ... Congratulations on purchasing your Apple iPod from HP.

Read this section to get started using iPod quickly. iPod works with your PC.

User uploaded fileh10032.www1.hp.com/ctg/Manual/c00310611


Apple iPod HP Invent MP102 20GB | Official Apple Support ...

I checked HP and their links for the hp ipod don't work anymore

User uploaded filehttps://discussions.apple.com/thread/5861155?start=0&tstart=0

Stories of Apple - The Apple iPod by HP

The agreement would produce the "Apple iPod by HP ... The only noticeable differ-

ence (apart from the box it came in) was an HP logo *** "invent" motto on the back.

User uploaded filestoriesofapple.net/the-apple-ipod-by-hp.html


Sorry to be unable to help you in this matter.

Good luck & happy trails! 🙂

1 reply
Question marked as Top-ranking reply

Feb 10, 2018 2:42 PM in response to Help_me100

The unit predates modern models and is out of usual range of official support by several years.


No parts, and beyond official Apple repair. Have you sought an independent authorized repair

facility to ask if they could even get parts outside the official stream to try & fix your antique?


..Looking back, I see a few instances of that HP-sponsored model online. From some time ago..

{Even four years ago, the HP links to their support failed to function. Not sure why Apple's should.}


Pingback by Today in Apple history: HP’s iPod comes out of the blue — January 8, 2018 @ 2:17 pm


Some may view such an item as collectable; however unless as-new in original packing, in mint

condition, it may not be worth all that much. Parts from a non-HP model may swap out OK.


Apple HP Invent iPod Classic - MP102, 4th Generation - White ...

Tested and Works Great. **Please note, these iPods are very old, and we do not guarantee

the battery** The battery is tested to accept a charge, and everything else ...

User uploaded filerover.ebay.com/rover/1/711-53200-19255-0/1?icep_ff3=2&pu...


iPod+hp User's Guide - h10032.www1.hp.com

Neither Hewlett-Packard ... Congratulations on purchasing your Apple iPod from HP.

Read this section to get started using iPod quickly. iPod works with your PC.

User uploaded fileh10032.www1.hp.com/ctg/Manual/c00310611


Apple iPod HP Invent MP102 20GB | Official Apple Support ...

I checked HP and their links for the hp ipod don't work anymore

User uploaded filehttps://discussions.apple.com/thread/5861155?start=0&tstart=0

Stories of Apple - The Apple iPod by HP

The agreement would produce the "Apple iPod by HP ... The only noticeable differ-

ence (apart from the box it came in) was an HP logo *** "invent" motto on the back.

User uploaded filestoriesofapple.net/the-apple-ipod-by-hp.html


Sorry to be unable to help you in this matter.

Good luck & happy trails! 🙂

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Why can i not get help? I have an ipod but all it says on it is ipod HP Invent

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.