how to set printer's job log in MacBook

In my company, we use the Ricoh Aficio MP C5000 for printing. But its require a job log password to print document. The main problem is I can't find any button to key in my job log password in printing preference. Anyone can help?

MacBook, iOS 11.2.5

Posted on Feb 12, 2018 12:23 AM

Similar questions

Printer Authorization code I just bought a new MacBook Air that is running the MacOS Mojave version 10.14.3. I have a printer at my office that requires me to have a print code. I know normally, I would try to print a document and go to print settings to find the "job log" but it's not there. I actually can't find it anywhere. Is it called something else or is there another way I can do this?
1292 1
No "job log" in print dialog box I have downloaded a Lanier printer and need to enter a job log user code, but the "job log" is not an option in the print dialog box.
1410 1
Network printer password problem I work at a University. We have two network printers in the building. Both printers require a password to be entered in order to print. Here's the procedure: 1) Use File - Print or command-P 2) choose the printer and settings 3) press enter or click print 4) a window pops up asking for a password 5) enter the password.Step 4 is where the problem occurs. Sometimes the window pops up. When it does, I am able to enter the password and the printer works fine. However, sometimes (quite often actually) the password pop up window does not pop up. When this happens it acts as though it's going to print. In fact, it sends the information to the printer, but the printer requires the password, so rather than printing my document, it simply prints and error page stating that I tried to print a document without entering the proper credentials.I have searched and searched to try to find an answer to this problem. My University's IT department can't figure it out, and nobody seems to have posted anything on the well-known forums online. Can you help? Can you tell me how to get my computer to forget that I've ever entered a password for the printer and ask me to enter it every time I try to print a job? That's really all that I need it to do.PS - I am fairly sure that this isn't a keychain issue, as there doesn't seem to be anything saved for the network printers in the keychain utility.
1226 1

3 replies

ChitlinsCC

Level 7

21,140 points

Feb 13, 2018 8:41 AM in response to ng923

Who sets up the login/password scheme on the printer then?

What version MacOS?

Make sure that your Mac has the latest Ricoh printer driver

Choose "Mac OS" from the "Other OS" section and choose the appropriate one from the list

http://support.ricoh.com/bb/html/dr_ut_e/apc/model/mpc40/mpc40.htm?lang=en

ChitlinsCC

Level 7

21,140 points

Feb 12, 2018 11:00 PM in response to ng923

Do you have an IT person in your company?

Your Macbook will receive what the printer "sends" & "talk back" - but your Macbook may need to update special printer software that your IT person would know about

ng923 Author

Level 1

9 points

Feb 12, 2018 11:00 PM in response to ChitlinsCC

I don't have any IT person

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

how to set printer's job log in MacBook