iphone X black screen-not turning on

If you need more help

Contact Apple Support to set up service if you have any of these issues:

• You still see a black screen after charging, force restarting, or following the steps in this article.
• You see a black screen, but you can hear alerts, sounds, and vibrations.
• The screen remains black, but the device chirps when you unmute it and connect it to power.
• Your screen is on, but it doesn't respond when you tap, slide, or try other gestures.
• You can't force your device to restart because a button is broken or stuck.
• Your device is stuck on the Apple logo, displays a solid color, or isn't recognized in iTunes.

I had a similar problem with my iphone 7. Try plugging in the phone into a computer. Hold the vol down and power button even after the apple sign comes on. then let go. If nothing works you're still within the one year manufacture warranty. Id advise calling apple support let them go through this process and they'll ask if you have insurance with your provider then probably mention this to you. Sounds like a hardware issue.