Java App Won't Display Files

I use my browser with an online business site that uses java to upload files. It provides a pop-up window similar to Finder that displays folders and files on my computer so I can select which to upload.


However, when I got my new iMac (High Sierra) and Safari (11.0.3), files don't show in the java-generated window no matter what folder I go to.


Is there some default setting that should be changed to allow java to show/access the files so I can select which one to upload?


Java works fine otherwise, and it is a 64-bit java app from the website. 32-bit java won't work any more in Safari.


I contacted the techs at the business and spent 45 minutes with them, but we couldn't figure it out.


Thanks

iMac, macOS High Sierra (10.13.3), java 1.8.0_161

Posted on Feb 12, 2018 5:50 PM

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Posted on Feb 15, 2018 9:30 PM

Thanks again. However, I was able to find the secret to making it work: there's a switch on running java in Safe Mode. Safe Mode is the default setting for running plug-ins, and that won't let them access the files directory.


In Safari Preferences under "Websites," select java and then the website where you need to use it. Use the Options key when clicking the drop-down menu for the website to reveal the option to trun off Safe Mode.


This article explains it in detail with an example:


http://support.aframe.com/customer/portal/articles/811910-troubleshooting-java-f or-mac-users


Appreciate your help.

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Question marked as Top-ranking reply

Feb 15, 2018 9:30 PM in response to Eric Root

Thanks again. However, I was able to find the secret to making it work: there's a switch on running java in Safe Mode. Safe Mode is the default setting for running plug-ins, and that won't let them access the files directory.


In Safari Preferences under "Websites," select java and then the website where you need to use it. Use the Options key when clicking the drop-down menu for the website to reveal the option to trun off Safe Mode.


This article explains it in detail with an example:


http://support.aframe.com/customer/portal/articles/811910-troubleshooting-java-f or-mac-users


Appreciate your help.

Feb 13, 2018 8:43 AM in response to customer51

Try setting up another admin user account to see if the same problem continues. If Back-to-My Mac is selected in System Preferences, the Guest account will not work. The intent is to see if it is specific to one account or a system wide problem. This account can be deleted later. Please post if this worked or not.


Isolating an issue by using another user account


If the problem is still there, try booting into the Safe Mode using your normal account. Disconnect all peripherals except those needed for the test. Shut down the computer and then power it back up after waiting 10 seconds. Immediately after hearing the startup chime, hold down the shift key and continue to hold it until the gray Apple icon and a progress bar appear. The boot up is significantly slower than normal. This will reset some caches, forces a directory check, and disables all startup and login items, among other things. When you reboot normally, the initial reboot may be slower than normal. If the system operates normally, there may be 3rd party applications which are causing a problem. Try deleting/disabling the third party applications after a restart by using the application un-installer or by using the developer’s uninstall instructions. For each disable/delete, you will need to restart if you don't do them all at once. Please post if this worked or not.





Safe Mode - About El Capitan
also Sierra


Safe Mode Startup – El Capitan. also Sierra


If it works in the Safe Mode, try running this program when booted normally and then copy and paste the output in a reply. The program was created by Etresoft, a frequent contributor. Please use copy and paste as screen shots can be hard to read. On the screen with Options, please open Options and check the bottom 2 boxes before running. Click “Share Report” button in the toolbar, select “Copy to Clipboard” and then paste into a reply. This will show what is running on your computer. No personal information is shown.

Etrecheck – System Information

Feb 13, 2018 4:10 PM in response to Eric Root

Thanks for suggestions.


I tried it in a brand new account. Same probelm. (Please note that I did not setup Apple ID or enable Siri when I made the account. Also, in Safari Preferences I did uncheck "Block all cookies" and "Prevent cross site tracking" which is needed for the site and java to work.)


I tried Safe Mode with both accounts. That made no difference.


It all seemed so simple in the 32-bit days. 😁


Appreciate your help.

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Java App Won't Display Files

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