So, I forgot my password to my MacBook Air and it said I could use my iCloud password to log in. I tried that and it just came up with the message “this account uses an iCloud password to log in. If you need to change the password, use another device to change it at appleid.apple.com.” I’ve actually changed my iCloud password 3 times now to see if that would let me log it but it still will not let me log in. Can someone help?
Reset Administrator / UserLogin Password
macOS Sierra 10.12 and macOS High Sierra 10.13
Shutdown the computer.
Start the computer, then press and hold down command and R keys to start into recovery partition.
When you see the Apple logo and the progress bar, release the keys.
You have to press hard the Trackpad to register the click.
Select the “Language”, if not already.
Click the arrow button at the bottom.
Wait until OS X Utilities window shows up.
Move the mouse pointer to the menubar at the very top of the screen, click "Utilities” and then select "Terminal"
from the dropdown.
Terminal window will appear.
Type in resetpassword and press enter on the keyboard.
Reset Password window will open showing all user names.
Quit Terminal.
Select a user to reset the password for.
Click the “Next” button at the bottom.
Enter a new password, enter it again to verify, enter a hint and write down the password entered.
Click the “Next” button at the bottom.
Password reset confirmation message will appear.
Click the “Restart” button at the bottom.
Log in.
When Keychain dialog box appears, select “Create New Keychain”.
Section: Create New Keychain https://support.apple.com/en-us/HT202860
Reset Administrator / UserLogin Password
macOS Sierra 10.12 and macOS High Sierra 10.13
Shutdown the computer.
Start the computer, then press and hold down command and R keys to start into recovery partition.
When you see the Apple logo and the progress bar, release the keys.
You have to press hard the Trackpad to register the click.
Select the “Language”, if not already.
Click the arrow button at the bottom.
Wait until OS X Utilities window shows up.
Move the mouse pointer to the menubar at the very top of the screen, click "Utilities” and then select "Terminal"
from the dropdown.
Terminal window will appear.
Type in resetpassword and press enter on the keyboard.
Reset Password window will open showing all user names.
Quit Terminal.
Select a user to reset the password for.
Click the “Next” button at the bottom.
Enter a new password, enter it again to verify, enter a hint and write down the password entered.
Click the “Next” button at the bottom.
Password reset confirmation message will appear.
Click the “Restart” button at the bottom.
Log in.
When Keychain dialog box appears, select “Create New Keychain”.
Section: Create New Keychain https://support.apple.com/en-us/HT202860
Can’t log into MacBook Air
