You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

💡 Did you know?

⏺ If you can't accept iCloud Terms and Conditions... Learn more >

⏺ If you don't see your iCloud notes in the Notes app... Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Restoring WiFi passwords after network reset

hi,

i have a client with problems with their iPhone (latest iOS 11 ver.). apple support wants to reset the network settings on the phone which will remove any memorized wifi routers. would the following work so i don't have to ask my client to manually connect / remember all of the routers?

1) enable iCloud keychain on the iPhone

2) sync the data (which includes wifi info, i believe)

3) disable iCloud keychain

4) reset the network on the iPhone

5) then re-enable iCloud keychain on the phone to get back all the memorized router ssids / passwords?

Posted on Feb 13, 2018 11:05 AM

Reply
Question marked as Top-ranking reply

Posted on Feb 16, 2018 8:00 AM

tx for the response, but ...

from the article you linked, step 7) says

"Still can’t connect?

Reset your Network Settings. Tap Settings > General > Reset > Reset Network Settings. This also resets Wi-Fi networks and passwords, cellular settings, and VPN and APN settings that you’ve used before."


i would take that to mean it erases saved wifi ssids/passwords.

2 replies
Question marked as Top-ranking reply

Feb 16, 2018 8:00 AM in response to zinacef

tx for the response, but ...

from the article you linked, step 7) says

"Still can’t connect?

Reset your Network Settings. Tap Settings > General > Reset > Reset Network Settings. This also resets Wi-Fi networks and passwords, cellular settings, and VPN and APN settings that you’ve used before."


i would take that to mean it erases saved wifi ssids/passwords.

Restoring WiFi passwords after network reset

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.