Apple Pay with iPhone 6 stopped working

I had been using Apple Pay for about a year, but recently it stopped working. I’ve deleted card and added it back to wallet. I’ve also shut down and restarted. I’m updated with current version of iOS. Thank you

iPhone 6s, iOS 10.3.3

Posted on Feb 14, 2018 5:40 PM

Reply
1 reply

Feb 15, 2018 2:42 AM in response to Charlie_M

Hi


If you have not yet done so, then it may help to update your iPhone to the latest software (recent updates include important security fixes), starting by making a backup:


Update your iPhone, iPad, or iPod touch - Apple Support


It may then also help to check that you are following the instructions here, including as shown within the demonstration video:


Using Apple Pay in stores, within apps, and on the web - Apple Support


If the issue persists, then I suggest that you contact Apple Support (remote diagnostics and/or mail-in service may be available, if required), make a Genius Bar reservation or visit an Apple Authorised Service Provider to arrange for your iPhone to be checked and, if required, serviced:


This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Apple Pay with iPhone 6 stopped working

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