High Sierra - Time Machine on "Preparing Backup" for ages...

Ever since upgrading to the .3 version of High Sierra (10.13.3) the Time Machine backup is staying a lot of time into the "Preparing backup" state. Before someone asks, there is not a huge amount of file to backup every time it does.

I am on a 2016 15" MacBook Pro. I have read other similar questions but no one relates to High Sierra so, since this problem showed up only since upgrading I thought it relevant to post it.

The backup disk is short on space but this has never been a problem before as TM always deleted old backups to make room for new ones.

Curiously enough, browsing all of TM's backups, there is a gap between February 2nd and 11th where TM seems not to have performed any backup. No error was thrown, though, no message from the system, no nothing ... The little arrow was appearing in TM's icon in the menu bar so I never bothered checking.

Please let me know what I could do to check if this is normal and how to solve this.

MacBook Pro (15-inch, Late 2016), macOS Sierra (10.12.1), Radeon Pro 460

Posted on Feb 15, 2018 9:35 AM

Reply

Similar questions

4 replies

Feb 16, 2018 1:29 AM in response to John Galt

Thank you John for this very detailed answer.


It seems I may have over-panicked as the TimeMachine disk had only a few GB left and there was a big backup to be made (don't know how, since I have not changed 11GB of files overnight but still ...).

The TimeMachine took a couple of hours to delete (and I think transfer file images) about 40GB of old backups to make room for the new one. After that the process completed on its own.


I will bookmark this discussion and save your answer as it is very interesting and helpful to have these information.

Thank you and have a nice weekend.


Yours,


B.

Feb 15, 2018 11:12 AM in response to leroydouglas

Thank you, but both these articles are quite old.

Do you confirm me that the same procedure is still a valid one under macOS High Sierra?


Now the Time Machine seems to have moved on, and it has been on Cleaning Up Old Backup for an hour or so.

Maybe it was just making space?

Will update again later if it doesn't move.

The backup disk is blinking constantly, maybe a sign that it is doing something.

Feb 15, 2018 3:01 PM in response to NotationMaster

Troubleshooting can be time-consuming but here are some steps that might help identify or correct common problems.



Extracting Time Machine log activity may or may not yield useful data, but if you are interested those instructions follow below. It might be just the beginning of troubleshooting efforts that are likely to take some time. Otherwise, you can skip this section and go right to the "reconnect" procedure below it.


To extract potentially relevant Time Machine activity from log consider using the following shell script:

clear; printf '\e[3J' && log show --predicate 'subsystem == "com.apple.TimeMachine"' --info --last 24h | grep -F 'eMac' | grep -Fv 'etat' | awk -F']' '{print substr($0,1,19), $NF}'

Copy (triple-click to select the entire line) and Paste that line in a Terminal window. The Terminal app is in your Mac's Utilities folder.

It extracts Time Machine activity logged during the previous 24 hours. To change that time period change that value. If Time Machine is running there is no need to interrupt TM to use it. Be advised that log is fairly resource-intensive, and if you are using a portable Mac it will consume a lot of battery power as it runs.

log will need a few moments to extract the Time Machine log data. Wait for it to finish. It is normal for its results to include various "errors" and "failures" and none of them are necessarily an indication of anything wrong.

Copy (Edit > Select All and then Copy) and Paste that Terminal window's contents in a reply to this Discussion. Please omit or obscure any information that you may consider personal.

Quit the Terminal app when you're finished with it.


The following technique can be used to "reconnect" to the backup disk. It will not affect the existing backup history in any way.


Open Time Machine's Preferences and de-select the Back Up Automatically checkbox. Make sure no backups are in progress, otherwise you should wait for it to finish or terminate.

If the backup disk is directly connected to the Mac, disconnect it: drag its icon to the Trash, wait for it to disappear from the Desktop, and then physically disconnect it from the Mac.


If its icon does not appear on the Desktop, select External Disks in the Finder menu > Preferences... > General. You can de-select it later.


Then, click the "Select Disk..." button, select the backup disk, then Remove Disk, then Stop Using This Disk.


If you designated more than one backup destination, the "Select Disk..." button is replaced by an "Add or Remove Backup Disk..." option. You have to scroll through the list of backup disks for that option to become visible.


This will not affect any existing backups.


Reconnect the backup disk to the Mac, power it on if required, and wait for its icon to appear on the Desktop.


Then, Select Disk... again in Time Machine's Preferences. Re-select the same one under Available Disks, then Use Disk. If the backup is on a network (TC or AEBS), you will be prompted for the password you provided for that disk in AirPort Utility.


"Waiting to complete first backup" will appear, which means it won't do anything until the next scheduled backup. Despite the implication of that message, it does not mean it needs to create a completely new backup, as if it's creating a brand new one. Your existing backups will still be available.


If you don't want to wait that long, select Back Up Now.


A Notification may appear if your source volume is encrypted and the backup volume is not. That's normal.


Re-select Back Up Automatically. The "Preparing Backup..." status message will remain for a long time. Eventually, "Backing up xxx of yyy" will appear, but those values will not be accurate, nor will the "Estimated time remaining" in Time Machine's Preferences. Just ignore it. It may take a few hours even if your Mac is not allowed to sleep. Time Machine will also pause or become slow if you use your Mac for tasks it considers a higher priority.



For fundamental troubleshooting references please read If you can't back up or restore your Mac using Time Machine - Apple Support and Time Machine troubleshooting - Apple Support.


This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

High Sierra - Time Machine on "Preparing Backup" for ages...

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.