CarPlay disconnecting

I too found that turning off the “screen time” did the trick. My Carplay works perfectly and connects every time with no drop out. I’ve always said that IT people justify their meager exsistance on this planet by changing things that already work well. Smart Software engineer seems to be an oxy-moron.

I have a 2018 BMW M550 that I bought in July 2017. Car Play has never worked well. It works for 30 seconds at the most and disconnects. I have an I Phone 10 running IOS 12.1.2. I have taken the car to the dealer 5 times just for this issue and they said it is an apple issue and can't do anything more. I have called Apple and they blame BMW. Meanwhile I can't really use my phone while driving. It is beyond ridiculous. I have zero issues with this in my 2017 Jeep Grand Cherokee but BMW tells me that is because their connection is wired and BMW is the only wireless Car Play company. That is great but it doesn't work and no one knows why.

Hi

having exactly the same problem with Citroen Dispatch Van 2016 plate.

all was working fine til a few weeks ago.

turning off screen time helped for a while but today it keeps disconnecting even though it’s off.

ive tried different cables as well.

the only way I can get it to not disconnect is by having the phone in flight mode.

this is so annoying!

Update

since disabling Apple Music iCloud everything is back to normal

no lag when browsing artists and so far no disconnects

i signed up for the free 3 month deal at the same time as last update

will keep you posted

Just to add to this story, I am having the problem with random frequent disconnects also. I have duplicated the problem with 3 different iPhone models (6S, 7, and 8) in 2 different vehicles (Subaru Outback 2018, Subaru Impreza 2019) with multiple different Apple-brand lightning cables. I have factory reset the audio/navigation head in the cars. I have factory wiped and reset one of the iPhones (the iPhone 8). All iPhones running iOS 12.1.2. Disconnects occur regardless of what apps are active on the iPhone or in CarPlay. Sometimes CarPlay crashes with no apps active.

My symptoms seem unlikely to be a hardware problem in the phone (3 different phones) or cars (2 different cars).

Incidentally, I bought an Android phone just to see if it worked with Android Auto and Google Maps. It works fine.

I purchased android phone - solved problem? I have dealt with this for over one year. Apple will not or cannot fix. We are all nuts to deal with a company that really does not care about its customers. They constantly issue updates that screw up the phones. We all should boycott the rotten Apple

Same disconnects here using iPhone 8plus and two XS Maxs w/ 12.1.1 on 2018 Mitsubishi Outlander Sport LE. Mitsubishi replaced the unit, USB and all cabling behind the dash. Used several USB cables, renamed phones to exclude special characters and spaces, hard restarts, removed Mitsubishi profile in Car Play settings to reestablish. Sending logs to Apple now.

I have a 2018 Subaru Impreza and since I got the car I’ve used 4 different cables and even the wireless CarPlay and after 40 minutes it completely shuts off and then my car connects to the phone via Bluetooth unless I unplug the phone from the cable and reconnect it. Doesn’t seem conducive to hands free driving if I have to fumble with my phone every 40 minutes

I have the exact same problem with my 2018 BMW M550I and an I Phone X. I have taken my car to the dealer 6 times and they blame Apple and basically have given up. I have called Apple and they say it is a BMW problem. Meanwhile I can't even use my phone when I drive my car and doing so as you pointed out is extremely dangerous. This is beyond ridiculous!

I finally stopped using the Audi cable which came with my car and it's way better. Car play still seems to disconnect but waaaay less frequently. For example, i was out an about boston and the burbs yesterday for about 2.5 hours of driving and it only disconnected 1 time. been using this cable for about a week now. i'm far less frustrated now - thanks to various folks in this group who suggested trying this fix. happy for now....2017 Audi A4 Carplay user.

I have done everything humanly possible. even had the Radio changed out.

Same issues. I have been going thru this since Waze came on board.

I have installed and uninstalled Apps, WiFi on and off, etc.

I think it's something in the iOS 12.x resources running while CarPlay is active. I have even turned off all the Notifications. no change. I'm on the Test team. I have reported numerous Bug Reports. They have fixed some of the Bugs.

Nothing with CarPlay issues.

Has anybody had any issues with Android running on CarPlay ?

After struggling I gave up my 2018 Toyota and now have a Honda Accord. Everything works perfectly! Car play and all work perfectly. I also use an Apple Xr. The only conclusion I can offer the struggle is caused by the vehicle and manufacturers not producing a fault free product. When the manufactures invest and correct problems,then we will have successful connections

After weeks with no issues the disconnecting returned. I noticed it happening when Apple maps pushes a notification "XXX minutes to your home address" message, another person had mentioned uninstalling Apple Maps was the solution for them.

I went to

Settings > Maps

Set "Location" to Never

Siri & Search to Off

Notifications to Off

Show Parked Location to Off

Turned off Cellular Data

It's been a few days with no disconnects after doing that.

Because others have asked when I do have disconnect issues if I put my phone in airplane mode the disconnecting stops.

I'm not sure if this will be any help at all, but I previously posted about my 3 month old Subaru Impreza having the disconnect among other issues with the CarPlay. Took it to the dealer today, had a software update done, and it seems to be working now like it should. I'm knocking on wood as I type, but so far so good after an hour of being connected. Before the update, this morning it disconnected 3x in 10 minutes.

I am having the same issues. I have a iPhone 7 Plus and a kenwood DDX9017DABS in my car so that I can have CarPlay. After performing Apple update the Phone will disconnect after 10seconds or less and won’t connect again.

It might reconnect if I reset the audio system but disconnects again shortly after.

I have even bought a new cable to see if that works. Didn’t make a difference.

Tried all the settings changes that are explained when searching for an answer. That didn’t make a difference.

Apple please update iOS to resolve this issue. I wanted Apple CarPlay to make my driving habits safer, I am finding myself looking at the screen a lot more to try and resolve the problem.