Sim tray iphone x does not eject

Just bought an iphone x.

I used the eject tool to open the tray to install the SIM card but the tray just sticks out a bit and there is no way to open it any further.

Any idea how I can solve this?

iPhone X, iOS 11.2.5

Posted on Feb 17, 2018 9:57 AM

Reply
Question marked as ⚠️ Top-ranking reply

Posted on Feb 17, 2018 10:53 AM

Thanks Bill

your link says:

"If you're having difficulty ejecting the SIM tray, take your device to your carrier or an Apple Store for help."

I will follow your advice.

It is a pity that I cannot proceed with my new phone till after the weekend...... it looks a weak spot of $uch a complex device. Mmmmm

2 replies
Sort By: 
Question marked as ⚠️ Top-ranking reply

Feb 17, 2018 10:53 AM in response to MrBill3

Thanks Bill

your link says:

"If you're having difficulty ejecting the SIM tray, take your device to your carrier or an Apple Store for help."

I will follow your advice.

It is a pity that I cannot proceed with my new phone till after the weekend...... it looks a weak spot of $uch a complex device. Mmmmm

Reply

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Sim tray iphone x does not eject

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.