I'm having trouble connecting to the Internet. The following are the instructions I have found:
The only problem is that I don't see "Assist Me" anywhere, certainly not in Network. Are these instructions obsolete?
macOS High Sierra (10.13.2)
I don't know if Network Utility, Network Diagnostics, and Wireless Diagnostics are different names for the same thing, but here are a few things I've learned:
(1) You can get an expanded dropdown menu by clicking on OPTIONS together with the wireless icon in the menu bar
(2) You can find Wireless Diagnostics by using Spotlight
(3) I created a report by using Wireless Diagnostics. It's not what I had expected, but it's a start. Here's what it looks like:
Yes Apple in their infinite wisdom removed the Assist Me button from the Network preferences pane with the introduction of High Sierra.
You could try the Network Utility.app, not easy to find but type in Network Utility to your Spotlight search field, when it appears in the list click on it to launch it, it may help.
Are you trying to connect via WiFi then you should be able to access the WiFi utility from its menubar icon.
I don't like inquiries that lead nowhere so, although I had satisfied my curiosity, I posted my comments so that others might benefit from what I had learned. Over the years, from time-to-time, my computer has been telling me to use Network Diagnostics, but I didn't know where to find it, so I didn't pursue the matter. This time, I decided to make a greater effort. What I found, I posted, although I had expected more. Maybe Network Utilities is the app to use, but since I don't know how to use it, so I can't comment further on that app; however, I should have mentioned the following:
(1) When you click on the OPTION button together with the Wirelesss icon in the menu bar, the extended dropdown menu you get contains a link entitled, "Create Diagnostics Report.".
(2) I was troubled by the first entry in the above dropdown menu because it kept alternating between "Wi-Fi:On" and "Wi-Fi: Looking for Networks." My thought was, "Make up your mind. If it's on, why are you looking for Networks"? The technical advisor at Linksys told me that this is normal and that nothing was amiss. I still don't quite understand but, apparently, even though the wireless is on, it still keeps looking for Networks. I don't understand, but I'll just accept that.
My new router is working fine now, although that's not due in any way to any of the Diagnostics apps mentioned above.
Thanks, but when I follow your instructions, I get the app in my Dock and the box below. What should be my next step?
(1) You can also find Network Utility by using Compass
(2) I have added Network Diagnostics to my Dock. I could do the same with Network Utility, but I don't know how to use it.
Everything in this is telling you to first restart your router before moving onto anything else.
The "i" will give you more detailed info
How do you perform Network Diagnostics?
