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Can’t delete songs from playlist and can’t add more music.

I’ve been trying for weeks to delete songs from my playlist, but it doesn’t work. I can’t even add more music to it. Does anyone know why is this happening or how to fix it?

Posted on Feb 18, 2018 6:38 PM

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10 replies

Mar 8, 2018 11:20 AM in response to Alannah.C

I am having this exact same issue. I have tried troubleshooting steps like toggling the iCloud Music Library, disabling Add Playlist Songs, toggling Cellular Data, verified my Apple ID is logged in... nothing is working. I am still unable to add songs to playlists or delete songs from playlists.

When I add a song to a playlist, the icon with the check mark populates saying "Song added to playlist" but it fails to populate.

Additionally, when I delete a song from a playlist, it removes it from the list and the "loading circle" spins and spins but never stops spinning. If I back out of the playlist and go back in, the song is still there.

Please help! This is very frustrating.

Feb 19, 2018 6:57 AM in response to JavCbr

Hi JavCbr,
Thanks for using the Apple Support Communities. It looks like no one has responded yet to your question. If you could provide the following information, it may help the community respond:
1. Based on the community this was posted in, it appears that you are talking about Apple Music (as opposed to, say, purchased music within iTunes); is this correct?
2. When you talk about being unable to to add or delete music from your "playlist", do you actually mean a specific playlist, or are you talking about your Apple Music Library in general? This article outlines the differences:
Add and download music, shows, and movies from the Apple Music catalog - Apple Support
3. If you are talking about a specific playlist, does the issue appear to be isolated to just that playlist? Can you add or remove music from other playlists? Are you able to create a new playlist and add/remove music there?


Cheers!

Feb 19, 2018 6:19 PM in response to Joseph_S.

1. Yeah, I’m talking about Apple Music.

2. Actually, in both cases, from my playlist and from the library.

3. I have t tried it yet since I just have one playlist.


I noticed that, when I try to delete a song from my playlist, the “loading” icon appears in the upper right of the playlist, but nothing else happens. I attached a screenshot about it.


I hope you can help me.


Thanks!

Can’t delete songs from playlist and can’t add more music.

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