iTunes movie volume way too low

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iTunes movie volume way too low

This has nothing whatsoever to do with any setting of any kind anywhere.

Gradually over the past half a year the volume of my iTunes movies has been gradually droppin. It is now at ony 40% of what it was half a year ago. If I'm on the Internet while watching a movie, some ad will come up and blow me out of my chair.

Again, there is NO user accessible setting of any kind that fixes this. Is there some preferences file I can trash? Clearing the NVRAM does nothing. Resetting permissions does nothing. Repairing with Disk Utility or Drive Genius does nothings. Unplugging waiting restarting does not fix this. I am at wit's end.

Late 09 Mac Pro, maxed out in every way, El Capitan (and no, I'm not upgrading, thanks )

Mac Pro, OS X El Capitan (10.11.6), early 2009

Posted on Feb 18, 2018 9:13 PM

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Answer 1

Joseph_S.

Community Specialist

Feb 20, 2018 12:35 PM in response to Trey Yancy

Hello and welcome to Apple Support Communities, Trey Yancy.
If I understand your post correctly, the volume is normal except when watching movies with iTunes and then it is too low. I'd like to help.
Safe mode will tell us if the issue is related to a startup item or plugins, and sometimes corrects the issue. This article will tell you how: Use safe mode to isolate issues with your Mac
If everything is working correctly in safe mode, but is not working when you get back to your user account, please check the section titled "If an issue doesn't happen in safe mode" for the next troubleshooting steps.
If the issue continues while in safe mode, a test user will let us know if the issue is isolated to your account, or system wide: How to test an issue in another user account on your Mac. If the issue happens in the test user also, then please check the section titled "If an issue happens in more than one user account."
Let us know if that resolves this issue for you.
Thanks for using the Apple Support Communities. Take care.

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iTunes movie volume way too low

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