Apple Event: May 7th at 7 am PT
Newsroom Update
Apple is introducing a new Apple Watch Pride Edition Braided Solo Loop, matching watch face, and dynamic iOS and iPadOS wallpapers as a way to champion global movements to protect and advance equality for LGBTQ+ communities. Learn more >
Apple is introducing a new Apple Watch Pride Edition Braided Solo Loop, matching watch face, and dynamic iOS and iPadOS wallpapers as a way to champion global movements to protect and advance equality for LGBTQ+ communities. Learn more >
When I first got my watch, I was able to sync Run Keeper with no problem. Worked wonderful...until it didn’t. Now I can’t get it to set up on my watch at all. I get to the Apple Watch Set Up Page on my phone. Enter everything. BUT the tab that says MOTION & FITNESS says TAP...which I do and then it takes me to another screen...I select all the buttons and Nothing! Please someone HELP. I’ve been trying to get it set up for hours with no luck.
Apple Watch Series 3, iOS 11.2.6
Thank you for your response. I did the updates to both my phone and the watch. Unfortunately still can connect phone and watch. This is the screen that comes up. I tap the tab and it takes me to the next page...see next photo AND still it will not setup. I have looked on the app and no help there
Thank you for your response. I did the updates to both my phone and the watch. Unfortunately still can connect phone and watch. This is the screen that comes up. I tap the tab and it takes me to the next page...see next photo AND still it will not setup. I have looked on the app and no help there
It may help to check the following settings:
Otherwise, I suggest that you consult the app developer for assistance:
Hi
If you have not yet done so, then it may help to update your iPhone and Apple Watch to the latest software, starting with your iPhone:
Also install any available update for Runkeeper (a third-party app) via the App Store > Updates (tab) on your iPhone.
Otherwise, for assistance with questions and issues concerning use of Runkeeper in conjunction with Apple Watch, I suggest that you consult the app developer's support resources and/or contact them:
App details:
Support resources:
Run Keeper and Watch
