Podcast Analytics doesn't seem to be working

I uploaded my podcast to iTunes last week. I know some people have listened to it on iTunes and I have a FB ad sending people to the iTunes link but iTunes connect - the podcast analytics section is saying there's not enough data to show me any analytics.


So I'm wondering do you need a minimum number of listens before you can get data or have I done something wrong with my set up?

Posted on Feb 20, 2018 1:12 AM

Reply
Question marked as Top-ranking reply

Posted on Feb 20, 2018 1:25 AM

Apple say:


'Podcast Analytics begins gathering data as soon as users play content in the Podcasts app (iOS 11 or later) or iTunes 12.7 or later (macOS and Windows). Apple only displays data from users who agreed to share their diagnostics and usage information with providers. All data is aggregated, and no personally identifiable information for any customer is shown.

Note:

  • To collect data, the duration of a play event must be at least five seconds.
  • To display data, more than five unique devices must play the show or episode content.
  • Podcast Analytics date range data begins at 12:00am and ends at 11:59pm (UTC). Diagnostics and usage information might be delayed by up to 72 hours.'


(My emphasis.)

8 replies
Question marked as Top-ranking reply

Feb 20, 2018 1:25 AM in response to ciara83

Apple say:


'Podcast Analytics begins gathering data as soon as users play content in the Podcasts app (iOS 11 or later) or iTunes 12.7 or later (macOS and Windows). Apple only displays data from users who agreed to share their diagnostics and usage information with providers. All data is aggregated, and no personally identifiable information for any customer is shown.

Note:

  • To collect data, the duration of a play event must be at least five seconds.
  • To display data, more than five unique devices must play the show or episode content.
  • Podcast Analytics date range data begins at 12:00am and ends at 11:59pm (UTC). Diagnostics and usage information might be delayed by up to 72 hours.'


(My emphasis.)

Mar 2, 2018 8:11 AM in response to FallingUphill

This is as unfamiliar to me as it is to you. However I had a look at it - this is how it's supposed to work: it doesn't take you to your homepage. Get signed into Podcasts Connect if necessary. Then go to


https://podcastsconnect.apple.com/analytics


This should take you to a page like this:

User uploaded file

Click the image for the show to get the Overview (mine is blank): or click the 'Episodes' link above and you should see this:

User uploaded file

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Podcast Analytics doesn't seem to be working

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