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FB Messenger will not open on Apple Watch

Facebook Messenger starts, and spins, and spins, and spins until it eventually crashes.

I've tried:

  1. rebooting watch
  2. rebooting phone
  3. upgrading WatchOS
  4. uninstalling Messenger from watch, rebooting both, installing again
  5. uninstalling Messenger from phone, rebooting both, installing again
  6. changing a reply in the Apple Watch section of Messenger Settings on the phone


HELP!!!

Apple Watch Series 2, iOS 11.2.6, null

Posted on Feb 21, 2018 4:47 AM

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Question marked as Best reply

Posted on Mar 10, 2018 5:52 AM

This order worked for me!

  • Open the Messenger app on your phone
  • Go to Settings (tap on the upper-left picture to load the Settings Menu)
  • Tap on Apple Watch
  • Change one of the default replies to anything and close the app (double press Home and swipe up on Messenger app preview to close)
  • Open Messenger > Settings > Apple Watch again and delete that entry you just changed
  • Close the app again (double press Home and swipe up on Messenger app preview to close)
  • Good luck!

User uploaded file

64 replies
Question marked as Best reply

Mar 10, 2018 5:52 AM in response to dorafromszeged

This order worked for me!

  • Open the Messenger app on your phone
  • Go to Settings (tap on the upper-left picture to load the Settings Menu)
  • Tap on Apple Watch
  • Change one of the default replies to anything and close the app (double press Home and swipe up on Messenger app preview to close)
  • Open Messenger > Settings > Apple Watch again and delete that entry you just changed
  • Close the app again (double press Home and swipe up on Messenger app preview to close)
  • Good luck!

User uploaded file

Feb 21, 2018 4:54 AM in response to o1sowise

Hi


As you have already followed these steps:


Update your iPhone and Apple Watch to the latest compatible software versions, starting with your iPhone:


Update Messenger to the latest version:


And if the suggestions here also do not help:



Then, for assistance with issues concerning Messenger (a third-party app), I suggest that you consult the developer's support resources and/or contact the developer for assistance.

Mar 27, 2018 8:21 AM in response to lwc1an

Hi Iwc1an,


I have tried all your steps, it did work for a moment, but then I got the same apple watch screen as yours where the profile photo of people are grey, when you click on a specific conversation, the same problem occurs again, constant buffering.


Then, I restart my apple watch series 3, and now it is the FB messenger apple watch is buffering forever.


My FB used to work fine before, with minor glitches, however since I updated the messenger FB app on the actual iphone, it occurs all the buffering problem.


I saw the new ios update, stating

iOS 11.2.6 includes bug fixes for your iPhone or iPad. This update:

  • Fixes an issue where using certain character sequences could cause apps to crash
  • Fixes an issue where some third-party apps could fail to connect to external accessories


I hope this second line is direct toward the FB messenger app for apple watch, I am very reluctant to update my current IOS, but for me it is ridiculous to not been working, I believe I am out of options.


Thank you,

Emily

May 24, 2018 7:20 AM in response to Croyde8

I’m in the same boat - bought the watch just a few weeks ago. Used the ‘default answer’ trick and got messenger loaded - then a messenger update set it ‘loading’ again and nothing worked. I hoped that a further update this morning may help - but no. Sent numerous reports to Facebook Messenger ‘report a problem‘ - no reply - and Apple say it’s nothing to do with them. We spend our money - but we don’t count for much do we?? So, so, SO angry that we get get sweet FA respect or response. Disgusting.

May 25, 2018 11:39 PM in response to TitanShadow

Of course I appreciate that - the app is ’free’ though it is it‘s use by ourselves in conjunction with Facebook that creates their massive revenues through advertising - but I’m not sure it’s relevant. I would rather something wasn’t available - than available and fail. And not being even acknowledged by the Messenger ‘problem’ team is irksome - how much resource would it take simply to respond - even if it were to say ‘Tough - we can’t be bothered - the app was free right? So why should we make it work??’. As for Apple - they are a massive corporation - they grant licences for the use of their platform - I can’t see why they can’t send an email or two on behalf of the thousands (hundreds of thousands?) who are sharing this frustration.

FB Messenger will not open on Apple Watch

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