FB Messenger will not open on Apple Watch

Facebook Messenger starts, and spins, and spins, and spins until it eventually crashes.

I've tried:

  1. rebooting watch
  2. rebooting phone
  3. upgrading WatchOS
  4. uninstalling Messenger from watch, rebooting both, installing again
  5. uninstalling Messenger from phone, rebooting both, installing again
  6. changing a reply in the Apple Watch section of Messenger Settings on the phone


HELP!!!

Apple Watch Series 2, iOS 11.2.6, null

Posted on Feb 21, 2018 4:47 AM

Reply
Question marked as Top-ranking reply

Posted on Mar 10, 2018 5:52 AM

This order worked for me!

  • Open the Messenger app on your phone
  • Go to Settings (tap on the upper-left picture to load the Settings Menu)
  • Tap on Apple Watch
  • Change one of the default replies to anything and close the app (double press Home and swipe up on Messenger app preview to close)
  • Open Messenger > Settings > Apple Watch again and delete that entry you just changed
  • Close the app again (double press Home and swipe up on Messenger app preview to close)
  • Good luck!

User uploaded file

64 replies
Question marked as Top-ranking reply

Mar 10, 2018 5:52 AM in response to dorafromszeged

This order worked for me!

  • Open the Messenger app on your phone
  • Go to Settings (tap on the upper-left picture to load the Settings Menu)
  • Tap on Apple Watch
  • Change one of the default replies to anything and close the app (double press Home and swipe up on Messenger app preview to close)
  • Open Messenger > Settings > Apple Watch again and delete that entry you just changed
  • Close the app again (double press Home and swipe up on Messenger app preview to close)
  • Good luck!

User uploaded file

Jun 12, 2018 2:25 PM in response to Vythie

I can also confirm that the workaround no longer works with the latest releases. Though the Messanger app for Apple Watch still downloads and installs onto Series 3 and the lates watchOS, the app simply hangs and never loads, no matter what fixes are applied. It simply doesn't function.


The only time I am able to interact with FB messages at all on Watch is when they initially come in, by responding to the notification — but this is a feature of Notifications and not of the app (which doesn't need to be installed at all in order to do this). But the app itself never works, so you cannot initiate messages, view older messages, etc.

Feb 21, 2018 4:54 AM in response to o1sowise

Hi


As you have already followed these steps:


Update your iPhone and Apple Watch to the latest compatible software versions, starting with your iPhone:


Update Messenger to the latest version:


And if the suggestions here also do not help:



Then, for assistance with issues concerning Messenger (a third-party app), I suggest that you consult the developer's support resources and/or contact the developer for assistance.

Jun 22, 2018 11:58 PM in response to deggie

Updated Messenger on iPhone yesterday (22/06/2018) and Messenger is back and working on Apple Watch!! No fixes or tricks - it just worked. Beware - tap on a chat and you will (or may) get the revolving wheel of death - but eventually they load. They can also be slow to update - but let’s hope there will be fixes in future updates for speed. It seems that at last users were listened to. My thumbs were bleeding from the number of ‘problem reports’ I sent. Phew.

Jun 28, 2018 5:18 AM in response to Dead_Poet

That's weird - mine is, as I write, still working. It can take time to update I'll admit and they need to work on it - a lot!! I've found a 'chat' gives it a kick start - past and inactive chats are not loading - but a chat I'm currently having is updating fine ....... maybe ask someone to send a message, see if it gets it moving. Sorry you're having problems though. As I say - it's far from perfect but, for me, right now, it's working......

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FB Messenger will not open on Apple Watch

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