Error 0xe8000015
I have an iPhone X and the error code 0xe8000015 popped up when I plugged it into my iTunes. What options do i have since it doesn't have a home botton?
iPhone X
6 replies
What kind of computer are you connecting with? Often times this is an insufficient power message, if you are using a desktop PC make sure to use one of the rear ports, not a front one which can be a slave port.
You can also try a different cable, different port and make sure your version of iTunes is at 12.7.x
Which computer?
If you see a ‘0xE‘ error when you connect your iOS device to a PC - https://support.apple.com/HT203355
Here is the help document for error codes https://support.apple.com/en-us/HT203174
Is the iPhone X working normal otherwise?
If you need to place it in recovery mode to try and restore you follow the instructions here If you can't update or restore your iPhone, iPad, or iPod touch - Apple Support
Link does not work
I have a Windows laptop I use. I connected my laptop to a friend's iPhone 8 and it worked fine just for some reason not with the 10. ITunes is up to date
Error 0xe8000015