why is iPad pro restarting in safari and other apps?

I purchased a reburbished iPad Pro a couple of days ago. I was looking at apps and organizing folders. When opening a couple of apps, then iPad restarted. I went to request a call with Apple and couldn’t because The safari kept restarting. Apple is exchanging for a new refurbished but wondering if the QA on these items good and if I’m just going to have this problem again. Anyone have thoughts?

Posted on Feb 24, 2018 6:29 AM

Similar questions

1 reply

MichelPM

Level 10

81,553 points

Feb 24, 2018 3:02 PM in response to Merepipr

These types of issues are rare.

Apple's refurbished products are treated as new with all of the same available warranty options.

Apple in Cupertino does all repairs on refurbished iPads and undergoes very strict quality control.

Read this here.

https://www.apple.com/shop/browse/home/specialdeals/refurbfaq_popup

You should strongly consider purchasing two-year extended AppleCare+ now or within 60 days of your initial purchase.

https://www.apple.com/support/products/ipad.html

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

why is iPad pro restarting in safari and other apps?

Welcome to Apple Support Community

A forum where Apple customers help each other with their products. Get started with your Apple Account.

Learn more Sign up