Why did I get charged $11.99 ?

I got charged $11.99 for something and I’m not sure what it’s for? I haven’t purchased anything.

Posted on Feb 24, 2018 5:23 PM

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Question marked as Top-ranking reply

Posted on Feb 24, 2018 6:48 PM

If the only indication of the charges is from an email or text, be aware that it may be a phishing attempt to get you to log in to a site that appears to be Apple and divulge your password or credit card information. Avoid phishing emails, fake 'virus' alerts, phony support calls, and other scams - Apple Support


You can use the following instructions to determine if it is a real charge, what it is for, and to report a problem: Get help with an item purchased from the App Store, iTunes Store, or iBooks Store - Apple Support


Also see: If you see 'itunes.com/bill' or an unfamiliar charge on your bank, credit card, or debit statement - Apple Support

1 reply
Question marked as Top-ranking reply

Feb 24, 2018 6:48 PM in response to Shellywelly1015

If the only indication of the charges is from an email or text, be aware that it may be a phishing attempt to get you to log in to a site that appears to be Apple and divulge your password or credit card information. Avoid phishing emails, fake 'virus' alerts, phony support calls, and other scams - Apple Support


You can use the following instructions to determine if it is a real charge, what it is for, and to report a problem: Get help with an item purchased from the App Store, iTunes Store, or iBooks Store - Apple Support


Also see: If you see 'itunes.com/bill' or an unfamiliar charge on your bank, credit card, or debit statement - Apple Support

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Why did I get charged $11.99 ?

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