Recommendation for temperature & diagnostic software

Question

kate2006 Author

Level 1

130 points

Recommendation for temperature & diagnostic software

MB Pro High Sierra 10.13.3

My commuter seems to be running very hot. I cannot hear the fans but the outer casing seems much hotter than ever before.

I have never experienced this before so have no idea what you need to know, apologies for the length. Any advice will be appreciated.

Recommendations please for temperature checks and diagnostics. Possibly TG Pro? - iStat Menus 6? - or . . .?

Currently

Activity Monitor

The computer seems to be very hot, charge has gone from 100% to 19% in two hours while running only

Safari, Memory 152,2 MB /

Mail, 91.7 MB

Stickies - Memory 66.1 MB / AVG Energy 90.90 /

System 1.10%

User 1.45%

Idle 95.75%

Coconut Battery:

Current 52.4%

Design capacity 86.7%

Battery Temperature 39.1 C

Battery State Good

Posted on Feb 26, 2018 2:33 AM

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Answer 1

Best reply

keg55

Level 6

11,743 points

Feb 26, 2018 2:31 PM in response to kate2006

Recommendations please for temperature checks and diagnostics. Possibly TG Pro? - iStat Menus 6? - or . . .?

I use iStat Menu version 6. It gives a good deal of temperature readings.

My 2014 Mac mini readings.

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Answer 2

John Galt

Level 10

141,162 points

Feb 26, 2018 2:39 PM in response to kate2006

User Launch Agents:

[Loaded]

Blueslaluz.disable.plist (? 0 - installed 2018-02-15)

[Loaded]

com.dropbox.DropboxMacUpdate.agent.plist (Dropbox, Inc. - installed 2017-08-11)

[Loaded]

Blueslaluz.dolnwoad.plist (? 0 - installed 2018-02-15)

[Loaded]

Blueslaluz.AppVemoral.plist (? 0 - installed 2018-02-15)

[Loaded]

Blueslaluz.btvlit.plist (? 0 - installed 2018-02-15)

[Loaded]

Smokyashan.update.plist (? 0 - installed 2018-01-11)

[Loaded]

Blueslaluz.uadpte.plist (? 0 - installed 2018-02-15)

[Loaded]

amUpdater.plist (Ruben Messier - installed 2017-09-07)

With the exception of Dropbox and perhaps "amUpdater" all those things are adware. I believe EtreCheck can eradicate them. To learn how to recognize adware so that you do not install those things read How to install adware.

Get rid of "Tunabelly". Utilities that seek to circumvent a Mac's thermal management systems are ill-advised and will result in premature hardware failure.

Time Machine:

Time Machine Not Configured!

Back up your Mac prior to making any changes to its file system. To learn how to use Time Machine please read How to use Time Machine to back up or restore your Mac - Apple Support.

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Answer 3

Feb 26, 2018 3:06 PM in response to kate2006

First, although attractive the font you are using makes your posts difficult to read. Please switch to something else.

AVG Energy 90.90 /

If you are running AVG please uninstall it according to the instructions.

Please install EtreCheck and post the report.

http://etrecheck.com/

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Answer 4

Feb 26, 2018 5:03 AM in response to keg55

You could be right but there is no AVG column in Activity Monitor. Plus one reason for excessive heat is a runaway app. An average energy use of 90.90% is certainly high and would explain the battery drain. But I wasn't sure what "AVG" meant, hence the EtreCheck report request.

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Answer 5

kate2006 Author

Level 1

130 points

Feb 26, 2018 2:30 PM in response to CountryGirl56

Thank you .

Re: AVG Energy 90.90. This came from a column heading in Activity Monitor.

Entre Check

EtreCheck version: 4.0.4 (4A150)

Report generated: 2018-02-27 09:05:41

Download EtreCheck from https://etrecheck.com

Runtime: 2:27

Performance: Excellent

Problem: Other problem

Description:

Computer is overheating

Major Issues:

Anything that appears on this list needs immediate attention.

No Time Machine backup - Time Machine backup not found.

Adware - Adware detected.

Minor Issues:

These issues do not need immediate attention but they may indicate future problems.

High battery cycle count - Your battery may be losing capacity.

Hardware Information:

MacBook Pro (Retina, 13-inch, Late 2013)

MacBook Pro Model: MacBookPro11,1

1 2.4 GHz Intel Core i5 (i5-4258U) CPU: 2-core

8 RAM Not upgradeable

BANK 0/DIMM0

4 GB DDR3 1600 ok

BANK 1/DIMM0

4 GB DDR3 1600 ok

Battery: Health = Normal - Cycle count = 1123

Video Information:

Intel Iris - VRAM: 1536 MB

Color LCD 2560 x 1600

Drives:

disk0 - APPLE SSD SD0256F 251.00 GB (Solid State - TRIM: Yes)

Internal PCI 5.0 GT/s x2 Serial ATA

disk0s1 - EFI (MS-DOS FAT32) [EFI] 210 MB

disk0s2 250.79 GB

disk1s1 - Macintosh HD (APFS) 250.79 GB 56.74 GB

disk1s2 - Preboot (APFS) [APFS Preboot] 250.79 GB 20 MB

disk1s3 - Recovery (APFS) [Recovery] 250.79 GB 510 MB

disk1s4 - VM (APFS) [APFS VM] 250.79 GB 1.07 GB

Mounted Volumes:

disk1s1 - Macintosh HD 250.79 GB (192.31 GB free)

APFS

Mount point: /

disk1s4 - VM [APFS VM] 250.79 GB (192.31 GB free)

APFS

Mount point: /private/var/vm

disk2s1 - P*****************d 43 MB (8 MB free)

HFS+

Mount point: /Volumes/P*****************d

Network:

Interface Bluetooth-Modem: Bluetooth DUN

Interface en4: Thunderbolt Ethernet

Interface en0: Wi-Fi

802.11 a/b/g/n/ac

One IPv4 address

Interface en3: Bluetooth PAN

Interface bridge0: Thunderbolt Bridge

iCloud Quota: 4.96 GB available

System Software:

macOS High Sierra 10.13.3 (17D102)

Time since boot: About 2 hours

System Load: 1.76 (1 min ago) 1.99 (5 min ago) 1.89 (15 min ago)

Security:

System	Status
Gatekeeper	Mac App Store and identified developers
System Integrity Protection	Enabled

Adware:

Launchd: ~/Library/LaunchAgents/Smokyashan.update.plist

Reason: Adware name match

Executable: ~/Library/Application Support/Smokyashan/Smokyashan.app/Contents/MacOS/AppNOS -trigger update -isDev 0 -installVersion 861 -firstAppId 1434976216979282 -identity Smokyashan -sig NOSIGNATURE_SIGNATURE -agentUpdate 2

Kernel Extensions:

/System/Library/Extensions

[Not Loaded] Seagate Storage Driver.kext (5.2.6 (26**3) - SDK 10.4)

/System/Library/Extensions/Seagate Storage Driver.kext/Contents/PlugIns

[Not Loaded] SeagateLeafPowSecDriver_10_4.kext (5.2.6 (26**3) - SDK 10.4)

[Not Loaded] SeagateLeafPowSecDriver_10_5.kext (5.2.6 (26**3) - SDK 10.5)

[Not Loaded] SeagateDriveIcons.kext (5.2.6 (26**3) - SDK 10.4)

System Launch Agents:

[Not Loaded]	8 Apple tasks
[Loaded]	169 Apple tasks
[Running]	113 Apple tasks

System Launch Daemons:

[Not Loaded]	37 Apple tasks
[Loaded]	182 Apple tasks
[Running]	113 Apple tasks

Launch Agents:

[Loaded]

com.google.keystone.agent.plist (Google, Inc. - installed 2017-09-28)

Launch Daemons:

[Loaded]	com.bombich.ccchelper.plist (Bombich Software, Inc. - installed 2017-12-15)
[Loaded]	com.tunabellysoftware.TGFanHelper.plist (Tunabelly Software Inc. - installed 2018-02-26)
[Loaded]	com.adobe.fpsaud.plist (Adobe Systems, Inc. - installed 2018-02-02)
[Loaded]	com.google.keystone.daemon.plist (Google, Inc. - installed 2017-10-13)

User Launch Agents:

[Loaded]	Blueslaluz.disable.plist (? 0 - installed 2018-02-15)
[Loaded]	com.dropbox.DropboxMacUpdate.agent.plist (Dropbox, Inc. - installed 2017-08-11)
[Loaded]	Blueslaluz.dolnwoad.plist (? 0 - installed 2018-02-15)
[Loaded]	Blueslaluz.AppVemoral.plist (? 0 - installed 2018-02-15)
[Loaded]	Blueslaluz.btvlit.plist (? 0 - installed 2018-02-15)
[Loaded]	Smokyashan.update.plist (? 0 - installed 2018-01-11)
[Loaded]	Blueslaluz.uadpte.plist (? 0 - installed 2018-02-15)
[Loaded]	amUpdater.plist (Ruben Messier - installed 2017-09-07)

User Login Items:

iTunesHelper Application (Apple, Inc. - installed 2018-02-16)

(/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)

BBHelperLite SMLoginItem (Mac App Store - installed 2014-08-27)

(/Applications/birthdayBook Lite.app/Contents/Library/LoginItems/BBHelperLite.app)

Internet Plug-ins:

FlashPlayer-10.6: 28.0.0.161 (installed 2018-02-07)

QuickTime Plugin: 7.7.3 (installed 2018-02-16)

Flash Player: 28.0.0.161 (installed 2018-02-07)

3rd Party Preference Panes:

Flash Player (installed 2018-02-02)

Time Machine:

Time Machine Not Configured!

Top Processes by CPU:

Process (count)	Source	% of CPU
system_profiler (2)	Apple	78
trustd (4)	Apple	20
WindowServer	Apple	6
syslogd	Apple	4
kernel_task	Apple	2

Top Processes by Memory:

Process (count)	Source	RAM usage
kernel_task	Apple	725 MB
system_profiler (2)	Apple	365 MB
mdworker (14)	Apple	309 MB
com.apple.WebKit.WebContent (3)	Apple	271 MB
Finder	Apple	198 MB

Top Processes by Network Use:

Process	Source	Input	Output
ocspd	Apple	24 MB	396 B
mDNSResponder	Apple	82 KB	57 KB
apsd	Apple	8 KB	6 KB
cloudd	Apple	8 KB	2 KB

Top Processes by Energy Use:

Process (count)	Source	Energy usage (0-100)
ocspd	Apple	3
WindowServer	Apple	3
mds	Apple	2
launchd	Apple	0
cloudd	Apple	0

Virtual Memory Information:

Available RAM	4.15 GB
Free RAM	27 MB
Used RAM	3.85 GB
Cached files	4.12 GB
Swap Used	0 B

Software Installs (past 30 days):

Name	Version	Install Date
Klib	1.8.6	2018-02-25

Diagnostics Information (past 7 days):

2018-02-26 19:58:47 coconutBattery.app Crash

Terminating app due to uncaught exception NSInternalInconsistencyException reason: Invalid parameter not satisfying: windowNibPathabort calledterminating with uncaught exception of type NSException

2018-02-20 13:28:59 Archive Manager.app Crash

Terminating app due to uncaught exception NSInvalidArgumentException reason: -__NSCFBoolean isEqualToString:: unrecognized selector sent to instance 0x7fff8afbc278terminating with uncaught exception of type NSExceptionabort called

End of report

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Answer 6

kate2006 Author

Level 1

130 points

Feb 26, 2018 3:01 PM in response to John Galt

Many thanks for your input - and I used to think OS 8 was complicated - at least now we have software to help.

The reason I have not enabled TimeMachine, which I had on a previous MB. That computer worked well at all levels until one day it would not boot,, dead as a doornail. There were no warnings or symptoms.

Apple help went through all the possibilities but there was no getting past the fact that it was dead.

That was when Time Machine was inaccessible, so of no help in backing up.Fortunately I had my own external back up - but no computer.

I moved to my current MB Pro Retina but have stuck with regular back ups to an external HD, rather than relying on Time Machine.

I will work through your other recommendations - for which many thanks.

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