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iphone 5s

To whom it may concern,


I have a couple of questions and concerns about my Apple iphone 5s. My first question and concern is that, my iphone un-downloads my apps a few at a time and I'm not sure why. Would anyone in Apple support know why this would be happening? My other question and concern is that my battery continues to die on a sufficient percentage. For instance, my battery will be on 50% and die and when I go turn it back on, it shows the charge symbol. However, I will place it on the charger to get it to cut on, then I remove it from the charger. I have always allowed my battery to get below 20% before placing it on the charger, and I do not let charge over night. So, I am unsure of why these problems seem to occur and I was wondering if anyone knew of better solutions or ways to fix these problems.

iPhone 5s, iOS 11.2.6

Posted on Feb 26, 2018 7:42 AM

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1 reply

Feb 26, 2018 7:49 AM in response to arielle1993

I have never heard of apps being automatically removed.


Most likely your battery is just getting old.


iPhone Battery and Performance - https://support.apple.com/HT208387 - about power management, battery life


iPhone Battery & Power Repair - https://support.apple.com/iphone/repair/battery-power - battery replacement, cost, and time to repair.


How to find your nearest Apple Authorized Service Provider (AASP) or Apple Authorized Distributor (AAD) - https://locate.apple.com/country

iphone 5s

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