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If Personal Hotspot is not working on your iPhone or iPad (Wi-Fi + Cellular)

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Question: problems with hotspot

Hi I'm looking for help. When I try to connect my windows laptop with the personal hotspot the screen flickers as thought its trying to connect but then says cannot connect. The phone has the latest update

iPhone 6, iOS 11.2.6

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Mar 2, 2018 7:36 AM in response to ISA_IT In response to ISA_IT

What version of Windows are you using? Is it up to date? Are you using an anti-virus, and have you tried connecting with that temporarily disabled? Are their any special characters in the name of your phone, for example such as the apostrophe in Bill's iPhone?

Mar 2, 2018 7:36 AM

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Question: problems with hotspot