How do I turn off Genius?

I have this problem: iTunes does not recognize my music library, and so Genius won't update. iTunes keeps telling me that in order to fix this problem, I must go into the File, Library, Turn off Genius. But no such option exists. I also cannot update my iCloud Music Library until this is fixed, and it seems that my music match appears to be impaired. I have version 12.7.3.46. What can I do to fix this problem?

Posted on Feb 26, 2018 7:11 AM

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Feb 28, 2018 6:33 AM in response to liv0123

liv0123 wrote:

I turned mine off under my account settings in iTunes

Hi,

Can you provide a screenshot of this. I don't see it under my account! The support document indicates that you can't turn off Genius when you use the iCloud music library. iTunes for Mac: Use Genius Shuffle, Genius Playlists, or Genius Mixes

Jim

Feb 26, 2018 3:47 PM in response to ignaciofromnorfolk

Hi,

You can't turn off genius when apple Music is active. Try logging out of iTunes then back in, make sure that iCloud music is ticked.

Jim

liv0123

Level 4

2,883 points

Feb 28, 2018 12:20 AM in response to ignaciofromnorfolk

I turned mine off under my account settings in iTunes

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