My brother passed away and don’t know his password

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My brother passed away and don’t know his password

My brother passed away about four years ago and my mother had been using his iPad for this time. It now asked us to activate it yet we do not know his password to activate the iPad anymore. Can you help us with this. Thank you

Posted on Feb 26, 2018 9:17 AM

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Answer 1

Skydiver119

Level 9

53,399 points

Feb 26, 2018 9:57 AM in response to nataliafromvancouver

I”m sorry to tell you there’s nothing anyone here can do for you. If you have an apple store nearby it’s been said that you can take the device and the original proof of purchase (in your case you may also need the death certificate) and they may be able to wipe it for you. I have no experience with this to know for sure.

If they do wipe it it will remove everything on it and the device would need to be set up as if it were new

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My brother passed away and don’t know his password

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