Are you using your son's Apple ID? Go to Settings. What do you see at the top of the page? Is it your son's name and picture? If so, you need to tap on that, swipe to the bottom of the screen and tap Sign Out. You will be asked for his Apple ID passcode. Ask him to type it in. Then, sign in with your own Apple ID. If you don't have one, you'll need to create one.
Create and start using an Apple ID - Apple Support
The fact that your son was on his phone at the time you were setting yours up has nothing to do with this.
Then you need to follow the instructions that rbrylawski and I have provided. You will need your son to sign out of his Apple ID on your phone.
The steps in this article may help:
What to do before you sell or give away your iPhone, iPad, or iPod touch - Apple Support
You need to restore the phone to new condition and start over. To restore your phone to new:
Restore your iPhone, iPad, or iPod touch from a backup - Apple Support
Thank you for your reply. When I look at contacts it says Alfie at the top with my phone number. Also by his name it says ‘me’ as in it’s his phone. In settings it has my name and is signed in with my Apple ID ***i
<Image Edited by Host to Remove Personal Information>
PurplePolly123 wrote:
But he isn’t signed in to Apple ID on my phone?
Ok, try this.
Make sure you have a contact entry for yourself. Go to Settings>Contacts>My Info and tap on it. Select your contact information.
Thank you Idris, I have done what you suggested and it has worked and now says the phone is mine (had to change my name on the contact list from 'mum' to 'Polly'. However, the contact list is still my son's contacts and none of mine?
I do appreciate your assistance.
Did you use his Apple ID to set up the phone?
I think what happened was Alfie was on his phone when I was trying to set up the 8 plus and it synced with his phone - I was going to set it up manually as I don’t have iios11 on my previous iPhone.
Please help me someone - how do I change the settings to show me as the owner of the phone and to have my contacts not my sons!
Thank you for replying. I’ve reset it twice but it still comes up as Alfie
But he isn’t signed in to Apple ID on my phone?
hi, ive set up my iphone 8 plus and it shows my son as the owner of the phine not me, also i now gave all of his contacts not mine
