HomePod not responding to 'Hey Siri'

My HomePod only seems to respond 3 in 10 times to the 'Hey Siri' request. The manual controls work fine and once Siri has been invoked it is working fine. Its very frustrating to be barking 'Hey Siri' and not have it respond.

Anyone else have this issue?

HomePod

Posted on Feb 27, 2018 3:28 AM

Reply
Question marked as Top-ranking reply

Posted on Feb 27, 2018 4:13 AM

Mine has been working fine on both Homepods.....

Several threads concerning the same topic:


The consensus is to try powering the unit off/on or try to reset the unit.

Please, also file a bug report with Apple.

Feedback - HomePod - Apple


Reset:


  1. Unplug HomePod, then plug it back in.
  2. Press and hold the top of HomePod. ...
  3. As you press the top of HomePod, the white spinning light will turn red and Siri will say that your HomePod is about to reset.
  4. Keep pressing the top of HomePod until you hear three beeps.
4 replies
Question marked as Top-ranking reply

Feb 27, 2018 4:13 AM in response to slwn

Mine has been working fine on both Homepods.....

Several threads concerning the same topic:


The consensus is to try powering the unit off/on or try to reset the unit.

Please, also file a bug report with Apple.

Feedback - HomePod - Apple


Reset:


  1. Unplug HomePod, then plug it back in.
  2. Press and hold the top of HomePod. ...
  3. As you press the top of HomePod, the white spinning light will turn red and Siri will say that your HomePod is about to reset.
  4. Keep pressing the top of HomePod until you hear three beeps.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

HomePod not responding to 'Hey Siri'

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.