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Question: MacBook Air crash

Hi my Macbook air 2015, it's the first time crashed ( usb flash drive always connected) i want to know if there is sign of malware ( and how can i identify the cause of crash) there is the report:


Anonymous UUID: 3B00C180-93B9-A455-D6D6-AD35E443ED97


Tue Feb 27 12:49:37 2018


*** Panic Report ***

panic(cpu 2 caller 0xffffff8019b6e339): Kernel trap at 0xffffff8019a00a2c, type 14=page fault, registers:

CR0: 0x000000008001003b, CR2: 0xfffffc09da706020, CR3: 0x000000001d775000, CR4: 0x00000000003627e0

RAX: 0xffffff8019706020, RBX: 0x0000000000000002, RCX: 0xffffff8030210b40, RDX: 0xffffff9138200000

RSP: 0xfffffd000004d720, RBP: 0xffffff9127d43d40, RSI: 0x0000000000000008, RDI: 0x0000000000000000

R8: 0x0000000000000008, R9: 0x0000000000989680, R10: 0x0000000000000000, R11: 0x00000034eaa2b2e5

R12: 0xffffff802fd36720, R13: 0x0000000000000000, R14: 0x0000000000000000, R15: 0xfffffd000004d720

RFL: 0x0000000000010002, RIP: 0xffffff8019a00a2c, CS: 0x0000000000000008, SS: 0x0000000000000010

Fault CR2: 0xfffffc09da706020, Error code: 0x0000000000000000, Fault CPU: 0x2, PL: 1, VF: 5


Backtrace (CPU 2), Frame : Return Address

0xfffffd000004d1d0 : 0xffffff8019a4f606

0xfffffd000004d220 : 0xffffff8019b7c654

0xfffffd000004d260 : 0xffffff8019b6e149

0xfffffd000004d2e0 : 0xffffff8019a01120

0xfffffd000004d300 : 0xffffff8019a4f03c

0xfffffd000004d430 : 0xffffff8019a4edbc

0xfffffd000004d490 : 0xffffff8019b6e339

0xfffffd000004d610 : 0xffffff8019a01120

0xfffffd000004d630 : 0xffffff8019a00a2c

0xffffff9127d43d40 : 0xffffff7f9c46fab0

0xffffff9127d43d90 : 0xffffff7f9c452347

0xffffff9127d43e00 : 0xffffff7f9bfda986

0xffffff9127d43e50 : 0xffffff7f9bfe4473

0xffffff9127d43e90 : 0xffffff7f9bfe3c7d

0xffffff9127d43ed0 : 0xffffff801a090925

0xffffff9127d43f30 : 0xffffff801a08f132

0xffffff9127d43f70 : 0xffffff801a08e76c

0xffffff9127d43fa0 : 0xffffff8019a004f7

Kernel Extensions in backtrace:

com.apple.iokit.IOAcceleratorFamily2(376.6)[5F8F39B4-41AB-3263-9867-D0FAF9BBD2A E]@0xffffff7f9bfd7000->0xffffff7f9c06cfff

dependency: com.apple.driver.AppleMobileFileIntegrity(1.0.5)[498548AE-30A0-36C6-92F7-1714D0 1C0A98]@0xffffff7f9ab31000

dependency: com.apple.iokit.IOSurface(209.2.2)[AE58720D-7079-388F-AD95-FD2366F98F8D]@0xffff ff7f9bfbb000

dependency: com.apple.iokit.IOPCIFamily(2.9)[8E6C654E-4A8F-3C6B-BBFE-BA8A68C9C146]@0xffffff 7f9a294000

dependency: com.apple.iokit.IOGraphicsFamily(517.22)[2AEA02BF-2A38-3674-A187-E5F610FD65B7]@ 0xffffff7f9ab6b000

com.apple.driver.AppleIntelBDWGraphics(10.3)[9E445AC1-0704-3B21-A702-0C7D807B2F F4]@0xffffff7f9c424000->0xffffff7f9c4bcfff

dependency: com.apple.iokit.IOSurface(209.2.2)[AE58720D-7079-388F-AD95-FD2366F98F8D]@0xffff ff7f9bfbb000

dependency: com.apple.iokit.IOPCIFamily(2.9)[8E6C654E-4A8F-3C6B-BBFE-BA8A68C9C146]@0xffffff 7f9a294000

dependency: com.apple.iokit.IOGraphicsFamily(517.22)[2AEA02BF-2A38-3674-A187-E5F610FD65B7]@ 0xffffff7f9ab6b000

dependency: com.apple.iokit.IOAcceleratorFamily2(376.6)[5F8F39B4-41AB-3263-9867-D0FAF9BBD2A E]@0xffffff7f9bfd7000


BSD process name corresponding to current thread: kernel_task


Mac OS version:

17D102


Kernel version:

Darwin Kernel Version 17.4.0: Sun Dec 17 09:19:54 PST 2017; root:xnu-4570.41.2~1/RELEASE_X86_64

Kernel UUID: 18D901F1-4A03-3FF1-AE34-C26B2732F13C

Kernel slide: 0x0000000019600000

Kernel text base: 0xffffff8019800000

__HIB text base: 0xffffff8019700000

System model name: MacBookAir7,2 (Mac-937CB26E2E02BB01)


System uptime in nanoseconds: 228729729620

last loaded kext at 14247640517: com.apple.filesystems.exfat 1.4 (addr 0xffffff7f9ce48000, size 65536)

loaded kexts:

com.intel.kext.intelhaxm 6.2.1

com.Cycling74.driver.Soundflower 2

com.apple.filesystems.exfat 1.4

com.apple.driver.AppleHWSensor 1.9.5d0

com.apple.driver.AGPM 110.23.30

com.apple.driver.ApplePlatformEnabler 2.7.0d0

com.apple.driver.X86PlatformShim 1.0.0

com.apple.filesystems.autofs 3.0

com.apple.filesystems.ntfs 3.13

com.apple.driver.AppleHDAHardwareConfigDriver 280.12

com.apple.driver.AppleHDA 280.12

com.apple.driver.AppleUpstreamUserClient 3.6.4

com.apple.driver.AudioAUUC 1.70

com.apple.driver.AppleGraphicsDevicePolicy 3.16.21

com.apple.AGDCPluginDisplayMetrics 3.16.2

com.apple.driver.AppleHV 1

com.apple.iokit.IOUserEthernet 1.0.1

com.apple.iokit.IOBluetoothSerialManager 6.0.2f2

com.apple.driver.AGDCBacklightControl 3.16.2

com.apple.driver.pmtelemetry 1

com.apple.Dont_Steal_Mac_OS_X 7.0.0

com.apple.driver.AppleBacklight 170.10.2

com.apple.driver.eficheck 1

com.apple.driver.ACPI_SMC_PlatformPlugin 1.0.0

com.apple.driver.AppleIntelBDWGraphics 10.3.0

com.apple.driver.AppleMCCSControl 1.5.3

com.apple.driver.AppleLPC 3.1

com.apple.driver.AppleFIVRDriver 4.1.0

com.apple.driver.AppleOSXWatchdog 1

com.apple.driver.AppleSMCLMU 211

com.apple.driver.AppleCameraInterface 6.01.2

com.apple.driver.AppleIntelSlowAdaptiveClocking 4.0.0

com.apple.driver.AppleThunderboltIP 3.1.1

com.apple.driver.AppleIntelBDWGraphicsFramebuffer 10.3.0

com.apple.driver.AppleUSBStorageCoexistentDriver 439.30.4

com.apple.driver.AppleUSBCardReader 439.30.4

com.apple.iokit.IOBluetoothUSBDFU 6.0.2f2

com.apple.iokit.SCSITaskUserClient 404.30.2

com.apple.filesystems.apfs 748.41.3

com.apple.driver.AppleFileSystemDriver 3.0.1

com.apple.filesystems.hfs.kext 407.30.1

com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1

com.apple.BootCache 40

com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0

com.apple.driver.AppleTopCaseHIDEventDriver 127

com.apple.driver.AppleAHCIPort 329

com.apple.driver.AirPort.BrcmNIC 1220.28.1a3

com.apple.driver.AppleSmartBatteryManager 161.0.0

com.apple.driver.AppleRTC 2.0

com.apple.driver.AppleACPIButtons 6.1

com.apple.driver.AppleHPET 1.8

com.apple.driver.AppleSMBIOS 2.1

com.apple.driver.AppleACPIEC 6.1

com.apple.driver.AppleAPIC 1.7

com.apple.nke.applicationfirewall 183

com.apple.security.TMSafetyNet 8

com.apple.security.quarantine 3

com.apple.IOBufferCopyEngineTest 1

com.apple.kext.triggers 1.0

com.apple.driver.DspFuncLib 280.12

com.apple.kext.OSvKernDSPLib 526

com.apple.driver.AppleGraphicsControl 3.16.21

com.apple.driver.AppleSSE 1.0

com.apple.driver.AppleBacklightExpert 1.1.0

com.apple.driver.IOPlatformPluginLegacy 1.0.0

com.apple.AppleGPUWrangler 3.16.2

com.apple.driver.AppleSMBusPCI 1.0.14d1

com.apple.driver.AppleSMBusController 1.0.18d1

com.apple.driver.AppleHDAController 280.12

com.apple.iokit.IOHDAFamily 280.12

com.apple.iokit.IOAudioFamily 206.5

com.apple.vecLib.kext 1.2.0

com.apple.iokit.IONDRVSupport 517.22

com.apple.driver.AppleIntelLpssUARTv0 3.0.60

com.apple.driver.AppleIntelLpssUARTCommon 3.0.60

com.apple.driver.AppleOnboardSerial 1.0

com.apple.iokit.IOSkywalkFamily 1

com.apple.iokit.IOSerialFamily 11

com.apple.driver.X86PlatformPlugin 1.0.0

com.apple.driver.IOPlatformPluginFamily 6.0.0d8

com.apple.iokit.IOSlowAdaptiveClockingFamily 1.0.0

com.apple.driver.AppleThunderboltEDMSink 4.1.2

com.apple.driver.AppleThunderboltDPOutAdapter 5.0.2

com.apple.AppleGraphicsDeviceControl 3.16.21

com.apple.iokit.IOAcceleratorFamily2 376.6

com.apple.iokit.IOGraphicsFamily 517.22

com.apple.iokit.IOSurface 209.2.2

com.apple.iokit.IOUSBMassStorageClass 4.0.4

com.apple.iokit.BroadcomBluetoothHostControllerUSBTransport 6.0.2f2

com.apple.iokit.IOBluetoothHostControllerUSBTransport 6.0.2f2

com.apple.iokit.IOBluetoothHostControllerTransport 6.0.2f2

com.apple.driver.usb.IOUSBHostHIDDevice 1.2

com.apple.driver.usb.cdc 5.0.0

com.apple.driver.usb.networking 5.0.0

com.apple.driver.usb.AppleUSBHostCompositeDevice 1.2

com.apple.driver.usb.AppleUSBHub 1.2

com.apple.filesystems.hfs.encodings.kext 1

com.apple.driver.AppleHSBluetoothDriver 127

com.apple.driver.IOBluetoothHIDDriver 6.0.2f2

com.apple.iokit.IOBluetoothFamily 6.0.2f2

com.apple.driver.AppleMultitouchDriver 1204.13

com.apple.driver.AppleInputDeviceSupport 1201.8

com.apple.driver.AppleHIDKeyboard 203

com.apple.driver.AppleHSSPIHIDDriver 52

com.apple.driver.AppleUSBMergeNub 900.4.1

com.apple.driver.AppleXsanScheme 3

com.apple.iokit.IOAHCIBlockStorage 301.40.2

com.apple.iokit.IOAHCIFamily 288

com.apple.driver.AppleThunderboltDPInAdapter 5.0.2

com.apple.driver.AppleThunderboltDPAdapterFamily 5.0.2

com.apple.driver.AppleThunderboltPCIDownAdapter 2.1.3

com.apple.driver.AppleThunderboltNHI 4.5.6

com.apple.iokit.IOThunderboltFamily 6.6.3

com.apple.iokit.IO80211Family 1200.12.2

com.apple.driver.mDNSOffloadUserClient 1.0.1b8

com.apple.driver.corecapture 1.0.4

com.apple.driver.AppleHSSPISupport 52

com.apple.driver.AppleIntelLpssSpiController 3.0.60

com.apple.driver.usb.AppleUSBHostPacketFilter 1.0

com.apple.iokit.IOUSBFamily 900.4.1

com.apple.driver.AppleIntelLpssDmac 3.0.60

com.apple.driver.AppleIntelLpssGspi 3.0.60

com.apple.driver.AppleIntelLpssI2C 3.0.60

com.apple.driver.AppleUSBHostMergeProperties 1.2

com.apple.driver.usb.AppleUSBXHCIPCI 1.2

com.apple.driver.usb.AppleUSBXHCI 1.2

com.apple.driver.AppleEFINVRAM 2.1

com.apple.driver.AppleEFIRuntime 2.1

com.apple.iokit.IOHIDFamily 2.0.0

com.apple.iokit.IOSMBusFamily 1.1

com.apple.security.sandbox 300.0

com.apple.kext.AppleMatch 1.0.0d1

com.apple.iokit.IOBufferCopyEngineFamily 1

com.apple.driver.DiskImages 480.30.2

com.apple.driver.AppleFDEKeyStore 28.30

com.apple.driver.AppleEffaceableStorage 1.0

com.apple.driver.AppleKeyStore 2

com.apple.driver.AppleUSBTDM 439.30.4

com.apple.driver.AppleMobileFileIntegrity 1.0.5

com.apple.iokit.IOUSBMassStorageDriver 140.30.1

com.apple.iokit.IOSCSIBlockCommandsDevice 404.30.2

com.apple.iokit.IOSCSIArchitectureModelFamily 404.30.2

com.apple.iokit.IOStorageFamily 2.1

com.apple.driver.AppleCredentialManager 1.0

com.apple.driver.KernelRelayHost 1

com.apple.iokit.IOUSBHostFamily 1.2

com.apple.driver.usb.AppleUSBCommon 1.0

com.apple.driver.AppleBusPowerController 1.0

com.apple.driver.AppleSEPManager 1.0.1

com.apple.driver.IOSlaveProcessor 1

com.apple.iokit.IOReportFamily 31

com.apple.iokit.IOTimeSyncFamily 650.5

com.apple.iokit.IONetworkingFamily 3.4

com.apple.driver.AppleACPIPlatform 6.1

com.apple.driver.AppleSMCRTC 1.0

com.apple.driver.AppleSMC 3.1.9

com.apple.iokit.IOPCIFamily 2.9

com.apple.iokit.IOACPIFamily 1.4

com.apple.kec.pthread 1

com.apple.kec.corecrypto 1.0

com.apple.kec.Libm 1


EOF

Model: MacBookAir7,2, BootROM MBA71.0171.B00, 2 processors, Intel Core i5, 1,6 GHz, 8 GB, SMC 2.27f2

Graphics: Intel HD Graphics 6000, Intel HD Graphics 6000, Built-In

Memory Module: BANK 0/DIMM0, 4 GB, DDR3, 1600 MHz, 0x80AD, 0x483943434E4E4E424C54424C41522D4E5444

Memory Module: BANK 1/DIMM0, 4 GB, DDR3, 1600 MHz, 0x80AD, 0x483943434E4E4E424C54424C41522D4E5444

AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x117), Broadcom BCM43xx 1.0 (7.77.37.5.1a3)

Bluetooth: Version 6.0.2f2, 3 services, 18 devices, 1 incoming serial ports

Network Service: Wi-Fi, AirPort, en0

Serial ATA Device: APPLE SSD SM0256F, 251 GB

USB Device: USB 3.0 Bus

USB Device: STORE N GO

USB Device: BRCM20702 Hub

USB Device: Bluetooth USB Host Controller

Thunderbolt Bus: MacBook Air, Apple Inc., 27.2

MacBook Air, macOS High Sierra (10.13.2)

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Feb 27, 2018 7:57 AM in response to bigbossm In response to bigbossm

have you reset pram - or smc??

SMC RESET

  • Shut down the computer.
  • Plug in the MagSafe power adapter to a power source, connecting it to the Mac if its not already connected.
  • On the built-in keyboard, press the (left side) Shift-Control-Option keys and the power button at the same time.
  • Release all the keys and the power button at the same time.
  • Press the power button to turn on the computer.


PRAM RESET

  • Shut down the computer.
  • Locate the following keys on the keyboard: Command, Option, P, and R. You will need to hold these keys down simultaneously in step
  • Turn on the computer.
  • Press and hold the Command-Option-P-R keys. You must press this key combination before the gray screen appears.
  • Hold the keys down until the computer restarts and you hear the startup sound for the second time.
  • Release the keys.

Feb 27, 2018 7:57 AM

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Feb 27, 2018 9:56 AM in response to bigbossm In response to bigbossm

bigbossm wrote:


I want to know the original cause of the problem according to the report, after i restart my macbook all work fine i don't need for any RESET


The causes of kernel panics are extremely difficult to diagnose. Usually it's because of something in the software or OS, but trying to understand the exact cause is something that may not be worth the effort if it never happens again.


https://developer.apple.com/library/content/technotes/tn2063/_index.html

Feb 27, 2018 9:56 AM

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User profile for user: bigbossm

Question: MacBook Air crash