I bought a new Iphone 8 yesterday, by web site Apple. FedEx web site says the product was delivered today, however I have not received the iphone. The delivery destination must be in New York. Someone can help me, please?
iPhone 8 Plus, iOS 11.2.6
The delivery destination is going to be the shipping address that you indicated in the order. Where was that? If you ordered from the US Apple online store, the delivery address is going to be somewhere in the US.
You don't need to talk to Apple, you need to talk to FedEx. They are the ones that delivered the device. They will need to begin an investigation, and if necessary, Apple would need to file a complaint with FedEx. Apple is the one that shipped it, and if you did not receive it, then FedEx is responsible to begin with. You can contact the online store to let them know of the problem, but contact FedEx first.
I understand. The case is FedEx says:
Left at front door. Signature Service not requested. |
Maybe other person received it, but was not me. How can I talk to apple or solve it easier?
I bought a new Iphone 8 yesterday, by web site Apple. FedEx web site says the product was delivered today, however I have not received the iphone. The delivery destination must be in New York. Someone can help me, please?
