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Question: Calendar Event Keeps Alerting

I have a recurring calendar event that reoccurs every weekday, every week until June. The only notification alert that I've set for these is "1 hour before travel time".

The problem I am having is I keep getting a notification twice a day, for the next day. So for example, on Monday, right before the event time, I get a notification for the Tuesday event. This keeps going on and I can't find out why. I've even checked the default alert settings in iOS settings and those are off. How do I fix this alert issue?

iPhone 6s, iOS 11.2.6

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Mar 8, 2018 10:06 PM in response to RustyMacintosh In response to RustyMacintosh

Thanks for replying, RustyMacintosh, and that additional info, it really helps! Since you're still having this issue across your devices, your next step is to contact Apple for further help with your situation.


Contact Apple Support


Have a great day and thanks for using the Apple Support Communities!

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Feb 28, 2018 3:17 PM in response to RustyMacintosh In response to RustyMacintosh

Hello RustyMacintosh,


Thanks for that info and choosing the Apple Support Communities. Based on what you stated, it seems you are experiencing issues with getting notifications unexpectedly for a calendar event. If you haven't already, please force close the Calendar app and restart your device as iOS clears cached data and does other system optimizations when you turn your device off and on.


Force an app to close on your iPhone, iPad, or iPod touch
Restart your iPhone, iPad, or iPod touch


If you're still having this issue with the notification, your next step is to reinstall iOS on your device; this will help us isolate the situation further. Reinstalling iOS should not affect any of your data, but it is always a best practice to make sure you have a current backup in either iTunes or iCloud.


How to back up your iPhone, iPad, and iPod touch
Import photos and videos from your iPhone, iPad, or iPod touch



Once you have a current backup, follow the steps from the "If your device turns on but gets stuck during start up" section in this article:



If your iPhone, iPad, or iPod touch won't turn on



Use the “Update” option and not “Restore” and these steps will reinstall iOS. Keep in mind that these steps were written for a different issue, but they will still help us isolate the situation further.


Cheers!

Feb 28, 2018 3:17 PM

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Feb 28, 2018 3:20 PM in response to MoonJ. In response to MoonJ.

None of these have worked. I’ve restarted my phone many times since this first started, and I’ve already reset without restoring from backup my iPhone. I’m not just getting the incorrect notifications on my iPhone, I’m getting them on my Mac and iPad as well. This seems to be an iCloud level issue.

Feb 28, 2018 3:20 PM

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Question marked as Helpful

Mar 8, 2018 10:06 PM in response to RustyMacintosh In response to RustyMacintosh

Thanks for replying, RustyMacintosh, and that additional info, it really helps! Since you're still having this issue across your devices, your next step is to contact Apple for further help with your situation.


Contact Apple Support


Have a great day and thanks for using the Apple Support Communities!

Mar 8, 2018 10:06 PM

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Question: Calendar Event Keeps Alerting