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Question: Hi. My iPhone 6plus back camera seems to have a problem. Whenever I open the camera app, a blackcaps screen appears and the flash sign does not work either. Please help

Why is iPhone 6 Plus camera not working

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Question marked as Apple recommended
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Answer:

See if this support guide can help you:

Get help with the camera on your iPhone, iPad, or iPod touch - Apple Support

If you get no help, contact your nearest Apple Store or Authorized Service Provider and have your device inspected.

Apple - Find Locations - Location Selector

Regards

Giulio

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Question marked as Apple recommended

Feb 28, 2018 2:48 AM in response to Ottomike75 In response to Ottomike75

See if this support guide can help you:

Get help with the camera on your iPhone, iPad, or iPod touch - Apple Support

If you get no help, contact your nearest Apple Store or Authorized Service Provider and have your device inspected.

Apple - Find Locations - Location Selector

Regards

Giulio

Feb 28, 2018 2:48 AM

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Question: Hi. My iPhone 6plus back camera seems to have a problem. Whenever I open the camera app, a blackcaps screen appears and the flash sign does not work either. Please help