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Question: apple.com.support -3001F

I would like to reinstall my MacBook Air over the Internet, after I connect to my Wi-Fi, I see this message "apple.com.support -3001F"

Please help me,

1. how to solve it.

2. how to Make A Bootable Mac OS X Mavericks USB On Windows

3. how to install Mac OS X Mavericks on USB drive

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Question: apple.com.support -3001F