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Has anyone had the issue of trying to sync their Fitbit device recently? I cannot get the Bluetooth to discover the fit bit device. Any suggestions? I’ve tried everything in the troubleshooting. Nothing seems to work right now. It seems to have occurred since the latest update.
MacBook Air, iOS 7.0.4
have you tried to make it forget it
and then put the fitbit (whatever that is)
into pairing / discovery mode many bluetooth devices need to be put into that
before they can connect to a device it has not been connected to before or forgotten by
Yes, I have tried that. Several times, in fact. The Bluetooth doesn’t recognize the device. It acts as though it’s constantly searching for it. I’ve turned off the Bluetooth. I’ve turned it back on. I’ve deleted the fit bit device, and tried to have it paired again. It won’t pair. I’ve made sure that my location services on. I rebooted my phone. Nothing seems to work from all of the suggestions from troubleshooting advice. My Fitbit is charged. My phone is charged. No other pairing devices are around the phone when making these attempts.
I'm having the same issues. I've contacted Apple support, restored phone, contacted fitbit support, deleted app and reinstalled it, removed the fitbit from the app and added it again, restarted phone, checked for ios and fitbit updates, I've reset the fitbit and all of this to no avail. The good news is that I'm able to successfully sync my fitbit alta with my PC which means it's not an issue with my device but an issue with my iPhone 7 ios 11.2.6. I'm hoping it corrects itself and soon. Apple support can't help and fitbit support can't help either. One more thing, a fitbit user recommended that I let the fitbit battery drain completely then charge it up again. Supposedly this fixed his problem so I'm hoping this works for me too...fingers crossed here.
Same here. Can’t get Fitbit to sync on IPad. Has happened since last update. Any suggestions.
Fitbit sync
