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How can I open my gallery

My iphone 6 doesnt let me open my picture gallery, it said that my storage was full. I delete “everything” and still didn’t let me open my gallery even when I had 6.5 of 16 GB in used

Posted on Feb 28, 2018 11:12 AM

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1 reply

Mar 1, 2018 9:04 AM in response to jennyfromkaty

Hey there, jennyfromkaty.


I see that you're unable to open the Photos application on your iPhone and I'm happy to help.


Restart your iPhone, iPad, or iPod touch -- Restart your iPhone. Once it's returned to the Home screen, see if you're able to open the Photos app.


How to back up your iPhone, iPad, and iPod touch -- If restarting your iPhone didn't resolve the issue, please be sure to have a fresh backup to keep your personal information safe. In order to back up your Health data, the backup needs to be encrypted. iCloud does this automatically, but iTunes doesn't. If you'd like to use iTunes to back up your iPhone, refer to this article: About encrypted backups in iTunes


If you can't update or restore your iPhone, iPad, or iPod touch -- Even though the title of the article isn't specific to your issue, the section titled "Put your device in recovery mode and set it up again" will walk you through all the steps to reinstall the iOS software on your device.


Let me know how that goes.


Take care!

How can I open my gallery

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