Incoming Call showing double name
Hi.. iused iphone 7 and i've got problem show double same name in my incoming calls.
after check in my contact just one name and number.
can fix the problem ?
Thanks.
iPhone 7, iOS 11.2.6
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User profile for user:
raina_b22
User level:
Community Specialist
Hello ilhammusra,
Thank you for using Apple Support Communities!
I understand from your post that you are seeing two names for one of the contacts you have on incoming calls. In a situation like this you may have a contact listed under iCloud and another account like your email account. I recommend linking the two contacts together using the steps from the iPhone User Guide listed below:
Hide duplicate contacts - iPhone User Guide
Best Regards.
Thank you for using Apple Support Communities!
I understand from your post that you are seeing two names for one of the contacts you have on incoming calls. In a situation like this you may have a contact listed under iCloud and another account like your email account. I recommend linking the two contacts together using the steps from the iPhone User Guide listed below:
Hide duplicate contacts - iPhone User Guide
Link contacts. If two entries for the same person aren’t linked automatically, you can unify them manually. Tap one of the contacts, tap Edit, tap Link Contacts, choose the other contact entry to link to, then tap Link.
Best Regards.