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macbook pro mid 2012 running slow

My MacBook is getting really slow, upgraded the RAM, performance still slow.


EtreCheck version: 4.0.4 (4A150)

Report generated: 2018-02-28 22:52:15

Download EtreCheck from https://etrecheck.com

Runtime: 5:37

Performance: Below Average


Problem: Computer is too slow

Description:

after installing to Sierra


Major Issues:

Anything that appears on this list needs immediate attention.


No Time Machine backup - Time Machine backup not found.


Minor Issues:

These issues do not need immediate attention but they may indicate future problems.


Clean up - There are orphan files that could be removed.

Unsigned files - There is unsigned software installed. It appears to be legitimate but should be reviewed.

Low performance - EtreCheck report took over 5 minutes to run. This is unusual.


Hardware Information:

MacBook Pro (15-inch, Mid 2012)

MacBook Pro Model: MacBookPro9,1

1 2.3 GHz Intel Core i7 (i7-3615QM) CPU: 4-core

16 RAM Upgradeable

BANK 0/DIMM0

8 GB DDR3 1600 ok

BANK 1/DIMM0

8 GB DDR3 1600 ok

Battery: Health = Normal - Cycle count = 250


Video Information:

Intel HD Graphics 4000 - VRAM: 1536 MB

Color LCD 1440 x 900

NVIDIA GeForce GT 650M - VRAM: 512 MB


Drives:

disk0 - APPLE HDD HTS547550A9E384 500.11 GB (Mechanical)

Internal SATA 3 Gigabit Serial ATA

disk0s1 - EFI (MS-DOS FAT32) [EFI] 210 MB

disk0s2 [Core Storage Container] 499.25 GB

disk1 - Macintosh HD (Journaled HFS+) 498.91 GB

disk0s3 - Recovery HD (Journaled HFS+) [Recovery] 650 MB


Mounted Volumes:

disk1 - Macintosh HD 498.91 GB (378.83 GB free)

Journaled HFS+

Mount point: /

Encrypted


Network:

Interface en0: Ethernet

Interface fw0: FireWire

Interface en1: Wi-Fi

802.11 a/b/g/n

One IPv4 address

Interface en4: iPhone

Interface en3: Bluetooth PAN

Interface bridge0: Thunderbolt Bridge

iCloud Quota: 12 MB available


System Software:

macOS High Sierra 10.13.3 (17D102)

Time since boot: Less than an hour

System Load: 2.08 (1 min ago) 1.74 (5 min ago) 0.90 (15 min ago)


Configuration Files:

File /etc/sysctl.conf exists but not expected


Security:

SystemStatus
GatekeeperMac App Store and identified developers
System Integrity ProtectionEnabled


Unsigned Files:

Launchd: ~/Library/LaunchAgents/com.nds.pcshow.plist

Executable: /bin/sh -c $HOME/Library/NDSPCShowServer/NDSPCShowServer.bundle/Contents/Resources/launch. sh

Details: Exact match found in the whitelist - probably OK

Launchd: /Library/LaunchAgents/com.oracle.java.Java-Updater.plist

Executable: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Resources/Java Updater.app/Contents/MacOS/Java Updater -bgcheck

Details: Exact match found in the whitelist - probably OK

Launchd: /Library/LaunchDaemons/com.leapfrog.connect.authdaemon.plist

Executable: /Library/PrivilegedHelperTools/com.leapfrog.connect.authdaemon

Details: Exact match found in the whitelist - probably OK

Launchd: /Library/LaunchDaemons/com.oracle.java.Helper-Tool.plist

Executable: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Resources/Helper-Tool

Details: Exact match found in the whitelist - probably OK

Launchd: /Library/LaunchDaemons/com.adobe.fpsaud.plist

Executable: /Library/Application Support/Adobe/Flash Player Install Manager/fpsaud

Details: Exact match found in the whitelist - probably OK

Launchd: /Library/LaunchDaemons/com.microsoft.office.licensing.helper.plist

Executable: /Library/PrivilegedHelperTools/com.microsoft.office.licensing.helper

Details: Exact match found in the whitelist - probably OK

Launchd: ~/Library/LaunchAgents/com.nds.pcshow.uninstall.plist

Executable: /bin/sh -c /tmp/vgconnect/condUninstall.sh

Details: Exact match found in the whitelist - probably OK


Kernel Extensions:

/Library/Extensions

[Not Loaded] SXUPTP.kext (1.10.10 - SDK 10.8)

[Loaded] SymXIPS.kext (8.1 - SDK 10.10)

[Loaded] SymInternetSecurity.kext (7.6.1 - SDK 10.11)

[Loaded] SymIPS.kext (7.6.1 - SDK 10.11)

[Loaded] NortonForMac.kext (7.6.1 - SDK 10.11)

/System/Library/Extensions

[Not Loaded] LfEtherConfig.kext (2.0)

[Not Loaded] LfConnectDriver.kext (1.9.8 - SDK 10.8)


System Launch Agents:

[Not Loaded] 8 Apple tasks
[Loaded] 171 Apple tasks
[Running] 111 Apple tasks


System Launch Daemons:

[Not Loaded] 35 Apple tasks
[Loaded] 186 Apple tasks
[Running] 111 Apple tasks
[Other] One Apple task


Launch Agents:

[Running] com.symantec.uiagent.application.NFM.plist (Symantec - installed 2017-11-09)
[Loaded] com.oracle.java.Java-Updater.plist (? b9e309b7 - installed 2017-09-05)


Launch Daemons:

[Running] com.symantec.symdaemon.NFM.plist (Symantec - installed 2017-11-09)
[Loaded] com.symantec.symqual.panicreporter.NFM.plist (Symantec - installed 2017-11-09)
[Not Loaded] com.symantec.deepsight-extractor.NFM.plist (Symantec - installed 2017-11-09)
[Loaded] com.symantec.symqual.submit.NFM.plist (Symantec - installed 2017-11-09)
[Running] com.symantec.liveupdate.daemon.NFM.plist (Symantec - installed 2017-11-09)
[Loaded] com.adobe.fpsaud.plist (? 2afb3af7 - installed 2016-05-09)
[Loaded] com.microsoft.office.licensing.helper.plist (? 6d8cb30e - installed 2012-04-02)
[Loaded] com.oracle.java.Helper-Tool.plist (? e3fefdd2 - installed 2017-09-05)
[Loaded] com.symantec.nortonutilities.daemon.plist (Symantec - installed 2017-11-09)
[Loaded] com.symantec.symqual.detail.NFM.plist (Symantec - installed 2017-11-09)
[Loaded] com.symantec.UninstallerToolHelper.NFM.plist (Symantec - installed 2017-11-09)
[Running] com.adobe.ARM.SMJobBlessHelper.plist (Adobe Systems, Inc. - installed 2017-11-29)
[Running] com.symantec.SymLUHelper.NFM.plist (Symantec - installed 2017-11-09)
[Running] com.symantec.sharedsettings.NFM.plist (Symantec - installed 2017-11-09)
[Loaded] com.leapfrog.connect.authdaemon.plist (? 115eb318 - installed 2014-02-13)


User Launch Agents:

[Loaded] com.nds.pcshow.uninstall.plist (? 0 - installed 2018-01-18)
[Loaded] com.google.keystone.agent.plist (Google, Inc. - installed 2017-09-27)
[Running] com.nds.pcshow.plist (? 0 - installed 2018-01-18)
[Loaded] com.apple.AddressBook.ScheduledSync.PHXCardDAVSource.98DE3ACB-FC80-440C-8768-617 FC61395D4.plist (Apple, Inc. - installed 2018-02-23)
[Other] com.mlbam.nexdef.core.NexdefLoader.plist (? 0 - installed )
[Loaded] com.adobe.ARM.202f4087f2bbde52e3ac2df389f53a4f123223c9cc56a8fd83a6f7ae.plist (Adobe Systems, Inc. - installed 2017-11-01)
[Running] com.leapfrog.connect.monitor.plist (LeapFrog Enterprises, Inc. - installed 2014-01-22)
[Other] com.facebook.videochat.susana.plist (Apple, Inc. - installed 2018-02-23)


User Login Items:

iTunesHelper Application (Apple, Inc. - installed 2018-01-28)

(/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)

AdobeResourceSynchronizer Application (Adobe Systems, Inc.

(/Applications/Adobe Reader.app/Contents/Support/AdobeResourceSynchronizer.app)


Internet Plug-ins:

JavaAppletPlugin: Java 8 Update 151 build 12 (installed 2017-11-11)

Unity Web Player: UnityPlayer version 2.5.5b4 (installed 2009-10-13)

Flip4Mac WMV Plugin: 3.2.0.16 (installed 2014-02-12)

AdobePDFViewerNPAPI: 11.0.23 (installed 2017-11-29)

FlashPlayer-10.6: 21.0.0.242 (installed 2016-05-12)

WidevineMediaOptimizer: 6.0.0.12757 (installed 2014-06-09)

Silverlight: 5.1.30514.0 (installed 2014-09-08)

QuickTime Plugin: 7.7.3 (installed 2018-01-18)

Flash Player: 21.0.0.242 (installed 2016-05-12)

SharePointBrowserPlugin: 14.7.1 (installed 2017-02-19)

AdobePDFViewer: 11.0.23 (installed 2017-11-29)

DirectorShockwave: 12.0.9r149 (installed 2014-01-28)


User Internet Plug-ins:

BlueStacks Install Detector: Unknown

WebEx64: 1.0 (installed 2016-09-29)


3rd Party Preference Panes:

Flash Player (installed 2016-05-09)

Flip4Mac WMV (installed 2013-03-29)

Java (installed 2017-11-11)


Time Machine:

Time Machine Not Configured!


Top Processes by CPU:

Process (count)Source% of CPU
system_profiler (2)Apple63
trustd (4)Apple22
WindowServerApple5
syslogdApple5
kernel_taskApple2


Top Processes by Memory:

Process (count)SourceRAM usage
kernel_taskApple1.10 GB
mdworker (20)Apple680 MB
system_profiler (2)Apple373 MB
com.symantec.SymLUHelperSymantec210 MB
mds_storesApple152 MB


Top Processes by Network Use:

ProcessSourceInputOutput
mDNSResponderApple172 KB95 KB
apsdApple5 KB7 KB
awacsdApple10 KB372 B
netbiosdApple5 KB2 KB


Top Processes by Energy Use:

Process (count)SourceEnergy usage (0-100)
SymDaemonSymantec7
WindowServerApple4
kextdApple4
trustd (4)Apple3
mds_storesApple1


Virtual Memory Information:

Available RAM11.80 GB
Free RAM8.03 GB
Used RAM4.20 GB
Cached files3.77 GB
Swap Used0 B


Software Installs (past 30 days):

NameVersionInstall Date
Zen Pinball 21.312018-02-23


Clean up:

~/Library/LaunchAgents/com.mlbam.nexdef.core.NexdefLoader.plist

~/Library/Application Support/Nexdef/Nexdef.app/Contents/MacOS/NexDef

Executable not found


Diagnostics Information (past 7 days):

2018-02-28 22:45:35 Adobe Reader.app Crash

dyld: in dlopenloader_path..AdobeBIBUtils.frameworkVersionsAAdobeBIBUtils

2018-02-28 22:41:48 Last Shutdown Cause: 0 - Power loss

2018-02-28 22:12:35 Trash Crash

Detected over-release of a CFTypeRef

2018-02-25 20:04:42 Software Update.app Crash

objc_msgSend selector name: retain

2018-02-22 21:02:36 Backup and Sync.app Crash

objc476: Invalid or prematurely-freed autorelease pool 0x1020a8910. Set a breakpoint on objc_autoreleasePoolInvalid to debug. Proceeding anyway because the app is old SDK version 10.9.0. Memory errors are likely.


End of report

Thanks in advance for your help.

MacBook Pro, macOS High Sierra (10.13.3)

Posted on Feb 28, 2018 11:18 PM

Reply

Similar questions

3 replies

Mar 2, 2018 12:19 AM in response to pacomerte

Performance is getting better.

There is a minor problem with Adobe Reader internet plugin.

This a an old version.

If you are not using it, remove it.


The following resets and repair procedures may help.


Please go step by step and test.


1. Reset NVRAM/PRAM. http://support.apple.com/kb/PH18761

2. Reset SMC. Choose the method for “If the battery is non-removable”.

https://support.apple.com/en-us/HT201295


3. Start up in Safe Mode. https://support.apple.com/en-us/HT201262

Once in Safe Mode, click the “Restart” button at the bottom.


4. Repair Disk. https://support.apple.com/guide/disk-utility/repair-a-disk-dskutl1040/mac

Mar 1, 2018 9:07 PM in response to dominic23

Did as asked, here is the report results


EtreCheck version: 4.1 (4A162)

Report generated: 2018-03-01 20:52:36

Download EtreCheck from https://etrecheck.com

Runtime: 4:46

Performance: Good


Problem: Computer is too slow

Description:

takes long to boot up and run programs


Major Issues:

Anything that appears on this list needs immediate attention.


No Time Machine backup - Time Machine backup not found.


Minor Issues:

These issues do not need immediate attention but they may indicate future problems.


Unsigned files - There is unsigned software installed. It appears to be legitimate but should be reviewed.

32-bit Apps - This machine has 32-bits apps that may have problems in the future.


Hardware Information:

MacBook Pro (15-inch, Mid 2012)

MacBook Pro Model: MacBookPro9,1

1 2.3 GHz Intel Core i7 (i7-3615QM) CPU: 4-core

16 RAM At maximum

BANK 0/DIMM0

8 GB DDR3 1600 ok

BANK 1/DIMM0

8 GB DDR3 1600 ok

Battery: Health = Normal - Cycle count = 250


Video Information:

Intel HD Graphics 4000 - VRAM: 1536 MB

Color LCD 1440 x 900

NVIDIA GeForce GT 650M - VRAM: 512 MB


Drives:

disk0 - APPLE HDD HTS547550A9E384 500.11 GB (Mechanical)

Internal SATA 3 Gigabit Serial ATA

disk0s1 - EFI (MS-DOS FAT32) [EFI] 210 MB

disk0s2 [Core Storage Container] 499.25 GB

disk1 - Macintosh HD (Journaled HFS+) 498.91 GB

disk0s3 - Recovery HD (Journaled HFS+) [Recovery] 650 MB


Mounted Volumes:

disk1 - Macintosh HD 498.91 GB (379.41 GB free)

Journaled HFS+

Mount point: /

Encrypted


Network:

Interface en0: Ethernet

Interface fw0: FireWire

Interface en1: Wi-Fi

802.11 a/b/g/n

One IPv4 address

Interface en4: iPhone

Interface en3: Bluetooth PAN

Interface bridge0: Thunderbolt Bridge

iCloud Quota: 12 MB available


System Software:

macOS High Sierra 10.13.3 (17D102)

Time since boot: Less than an hour

System Load: 1.68 (1 min ago) 0.89 (5 min ago) 0.39 (15 min ago)


Configuration Files:

File /etc/sysctl.conf exists but not expected


Security:

SystemStatus
GatekeeperMac App Store and identified developers
System Integrity ProtectionEnabled


Unsigned Files:

Launchd: /Library/LaunchDaemons/com.adobe.fpsaud.plist

Executable: /Library/Application Support/Adobe/Flash Player Install Manager/fpsaud

Details: Exact match found in the whitelist - probably OK

Launchd: ~/Library/LaunchAgents/com.nds.pcshow.uninstall.plist

Executable: /bin/sh -c /tmp/vgconnect/condUninstall.sh

Details: Exact match found in the whitelist - probably OK

Launchd: ~/Library/LaunchAgents/com.nds.pcshow.plist

Executable: /bin/sh -c $HOME/Library/NDSPCShowServer/NDSPCShowServer.bundle/Contents/Resources/launch. sh

Details: Exact match found in the whitelist - probably OK

Launchd: /Library/LaunchDaemons/com.microsoft.office.licensing.helper.plist

Executable: /Library/PrivilegedHelperTools/com.microsoft.office.licensing.helper

Details: Exact match found in the whitelist - probably OK

Launchd: /Library/LaunchDaemons/com.leapfrog.connect.authdaemon.plist

Executable: /Library/PrivilegedHelperTools/com.leapfrog.connect.authdaemon

Details: Exact match found in the whitelist - probably OK

Launchd: /Library/LaunchDaemons/com.oracle.java.Helper-Tool.plist

Executable: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Resources/Helper-Tool

Details: Exact match found in the whitelist - probably OK

Launchd: /Library/LaunchAgents/com.oracle.java.Java-Updater.plist

Executable: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Resources/Java Updater.app/Contents/MacOS/Java Updater -bgcheck

Details: Exact match found in the whitelist - probably OK


32-bit Applications:

NameVersion
Microsoft Error Reporting2.2.9
Solver1.0
Microsoft Outlook14.7.1
LeapFrogMonitor5.0
GarageBand6.0.5
Equation Editor14.2.0
Microsoft Chart Converter14.7.1
MacX Video Converter Free Edition4.1.7
MP Navigator EX 4Version 4.1.4
My Day14.7.1
SyncServicesAgent14.7.1
Remote Desktop Connection2.1.1
Open XML for Excel14.7.1
SLLauncher1.0
Microsoft Clip Gallery14.7.1
Network Recording Player2.2.0
Microsoft Database Utility14.7.1
LeapFrogConnect5.3.0.18537
Canon IJ On-screen Manual1.9.0
CpDesktop3.0.0
Microsoft Document Connection14.7.1
Microsoft Messenger8.0.2
Microsoft Office Reminders14.7.1
Microsoft Alerts Daemon14.7.1
Microsoft Office Setup Assistant14.2.0
HP Photo Creations1.0.0.11792
Microsoft Excel14.7.1
Microsoft Upload Center14.7.1
HP Firmware Updater4.7.4
BNProtocolRouter1.0
Adobe Flash Player Install Manager21.0.0.242
Microsoft AutoUpdate2.3.6
Kindle1.21.1
quicklookd325.0
DVD Player5.8
Microsoft Query12.0.0
NOOK Study2.1.3
Office365Service14.7.1
Microsoft Graph14.7.1
Microsoft Database Daemon14.7.1
FacebookVideoCalling3.1.0.522
NOOK for Mac3.0.0fc9774
MP Navigator EX 4.1 Opener1.0.0
Canon IJ Printer Utility7.27.0
Microsoft Word14.7.1
Zen Pinball 21.31
iMovie 9.09.0.9
Microsoft PowerPoint14.7.1
InkServer10.9
Microsoft Language Register14.7.1
Microsoft Ship Asserts1.1.4


Kernel Extensions:

/Library/Extensions

[Not Loaded] SXUPTP.kext (silex technology, inc, 1.10.10 - SDK 10.8)

/System/Library/Extensions

[Not Loaded] LfEtherConfig.kext (2.0)

[Not Loaded] LfConnectDriver.kext (1.9.8 - SDK 10.8)


System Launch Agents:

[Not Loaded] 8 Apple tasks
[Loaded] 176 Apple tasks
[Running] 106 Apple tasks


System Launch Daemons:

[Not Loaded] 35 Apple tasks
[Loaded] 187 Apple tasks
[Running] 110 Apple tasks
[Other] One Apple task


Launch Agents:

[Loaded] com.oracle.java.Java-Updater.plist (? b9e309b7 - installed 2017-09-05)


Launch Daemons:

[Loaded] com.adobe.fpsaud.plist (? 2afb3af7 - installed 2016-05-09)
[Loaded] com.microsoft.office.licensing.helper.plist (? 6d8cb30e - installed 2012-04-02)
[Loaded] com.oracle.java.Helper-Tool.plist (? e3fefdd2 - installed 2017-09-05)
[Running] com.adobe.ARM.SMJobBlessHelper.plist (Adobe Systems, Inc. - installed 2017-11-29)
[Loaded] com.leapfrog.connect.authdaemon.plist (? 115eb318 - installed 2014-02-13)


User Launch Agents:

[Loaded] com.nds.pcshow.uninstall.plist (? 0 - installed 2018-01-18)
[Loaded] com.google.keystone.agent.plist (Google, Inc. - installed 2017-09-27)
[Running] com.nds.pcshow.plist (? 0 - installed 2018-01-18)
[Loaded] com.apple.AddressBook.ScheduledSync.PHXCardDAVSource.98DE3ACB-FC80-440C-8768-617 FC61395D4.plist (Apple, Inc. - installed 2018-02-23)
[Loaded] com.adobe.ARM.202f4087f2bbde52e3ac2df389f53a4f123223c9cc56a8fd83a6f7ae.plist (Adobe Systems, Inc. - installed 2017-11-01)
[Running] com.leapfrog.connect.monitor.plist (? 0 - installed 2014-01-22)
[Other] com.facebook.videochat.susana.plist (Apple, Inc. - installed 2018-02-23)


User Login Items:

AdobeResourceSynchronizer Application (Adobe Systems, Inc.

(/Applications/Adobe Reader.app/Contents/Support/AdobeResourceSynchronizer.app)

iTunesHelper Application (Apple, Inc. - installed 2018-01-28)

(/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)


Internet Plug-ins:

WidevineMediaOptimizer: 6.0.0.12757 (installed 2014-06-09)

FlashPlayer-10.6: 21.0.0.242 (installed 2016-05-12)

QuickTime Plugin: 7.7.3 (installed 2018-01-18)

AdobePDFViewerNPAPI: 11.0.23 (installed 2017-11-29)

AdobePDFViewer: 11.0.23 (installed 2017-11-29)

Flash Player: 21.0.0.242 (installed 2016-05-12)

SharePointBrowserPlugin: 14.7.1 (installed 2017-02-19)

Unity Web Player: UnityPlayer version 2.5.5b4 (installed 2009-10-13)

Silverlight: 5.1.30514.0 (installed 2014-09-08)

DirectorShockwave: 12.0.9r149 (installed 2014-01-28)

JavaAppletPlugin: Java 8 Update 151 build 12 (installed 2017-11-11)


User Internet Plug-ins:

WebEx64: 1.0 (installed 2016-09-29)


3rd Party Preference Panes:

Flash Player (installed 2016-05-09)

Java (installed 2017-11-11)


Time Machine:

Time Machine Not Configured!


Top Processes by CPU:

Process (count)Source% of CPU
mdworker (15)Apple9
kernel_taskApple8
WindowServerApple8
mdsApple5
helpdApple2


Top Processes by Memory:

Process (count)SourceRAM usage
kernel_taskApple941 MB
mdworker (15)Apple281 MB
FinderApple95 MB
mds_storesApple75 MB
WindowServerApple72 MB


Top Processes by Network Use:

ProcessSourceInputOutput
mDNSResponderApple53 KB35 KB
CalendarAgentApple15 KB12 KB
apsdApple5 KB20 KB
netbiosdApple3 KB2 KB


Top Processes by Energy Use:

Process (count)SourceEnergy usage (0-100)
WindowServerApple4
mDNSResponderApple0
mds_storesApple0
SystemUIServerApple0
System EventsApple0


Virtual Memory Information:

Available RAM12.83 GB
Free RAM10.01 GB
Used RAM3.17 GB
Cached files2.82 GB
Swap Used0 B


Software Installs (past 30 days):

NameVersionInstall Date
Zen Pinball 21.312018-02-23


Diagnostics Information (past 7 days):

2018-02-28 22:45:35 Adobe Reader.app Crash

dyld: in dlopenloader_path..AdobeBIBUtils.frameworkVersionsAAdobeBIBUtils

2018-02-28 22:12:35 Trash Crash

Detected over-release of a CFTypeRef

2018-02-25 20:04:42 Software Update.app Crash

objc_msgSend selector name: retain

2018-02-22 21:02:36 Backup and Sync.app Crash

objc476: Invalid or prematurely-freed autorelease pool 0x1020a8910. Set a breakpoint on objc_autoreleasePoolInvalid to debug. Proceeding anyway because the app is old SDK version 10.9.0. Memory errors are likely.


End of report

Once again, thanks for your help

macbook pro mid 2012 running slow

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