macbook pro mid 2012 running slow
My MacBook is getting really slow, upgraded the RAM, performance still slow.
EtreCheck version: 4.0.4 (4A150)
Report generated: 2018-02-28 22:52:15
Download EtreCheck from https://etrecheck.com
Runtime: 5:37
Performance: Below Average
Problem: Computer is too slow
Description:
after installing to Sierra
Major Issues:
Anything that appears on this list needs immediate attention.
No Time Machine backup - Time Machine backup not found.
Minor Issues:
These issues do not need immediate attention but they may indicate future problems.
Clean up - There are orphan files that could be removed.
Unsigned files - There is unsigned software installed. It appears to be legitimate but should be reviewed.
Low performance - EtreCheck report took over 5 minutes to run. This is unusual.
Hardware Information:
MacBook Pro (15-inch, Mid 2012)
MacBook Pro Model: MacBookPro9,1
1 2.3 GHz Intel Core i7 (i7-3615QM) CPU: 4-core
16 RAM Upgradeable
BANK 0/DIMM0
8 GB DDR3 1600 ok
BANK 1/DIMM0
8 GB DDR3 1600 ok
Battery: Health = Normal - Cycle count = 250
Video Information:
Intel HD Graphics 4000 - VRAM: 1536 MB
Color LCD 1440 x 900
NVIDIA GeForce GT 650M - VRAM: 512 MB
Drives:
disk0 - APPLE HDD HTS547550A9E384 500.11 GB (Mechanical)
Internal SATA 3 Gigabit Serial ATA
disk0s1 - EFI (MS-DOS FAT32) [EFI] 210 MB
disk0s2 [Core Storage Container] 499.25 GB
disk1 - Macintosh HD (Journaled HFS+) 498.91 GB
disk0s3 - Recovery HD (Journaled HFS+) [Recovery] 650 MB
Mounted Volumes:
disk1 - Macintosh HD 498.91 GB (378.83 GB free)
Journaled HFS+
Mount point: /
Encrypted
Network:
Interface en0: Ethernet
Interface fw0: FireWire
Interface en1: Wi-Fi
802.11 a/b/g/n
One IPv4 address
Interface en4: iPhone
Interface en3: Bluetooth PAN
Interface bridge0: Thunderbolt Bridge
iCloud Quota: 12 MB available
System Software:
macOS High Sierra 10.13.3 (17D102)
Time since boot: Less than an hour
System Load: 2.08 (1 min ago) 1.74 (5 min ago) 0.90 (15 min ago)
Configuration Files:
File /etc/sysctl.conf exists but not expected
Security:
System | Status |
---|---|
Gatekeeper | Mac App Store and identified developers |
System Integrity Protection | Enabled |
Unsigned Files:
Launchd: ~/Library/LaunchAgents/com.nds.pcshow.plist
Executable: /bin/sh -c $HOME/Library/NDSPCShowServer/NDSPCShowServer.bundle/Contents/Resources/launch. sh
Details: Exact match found in the whitelist - probably OK
Launchd: /Library/LaunchAgents/com.oracle.java.Java-Updater.plist
Executable: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Resources/Java Updater.app/Contents/MacOS/Java Updater -bgcheck
Details: Exact match found in the whitelist - probably OK
Launchd: /Library/LaunchDaemons/com.leapfrog.connect.authdaemon.plist
Executable: /Library/PrivilegedHelperTools/com.leapfrog.connect.authdaemon
Details: Exact match found in the whitelist - probably OK
Launchd: /Library/LaunchDaemons/com.oracle.java.Helper-Tool.plist
Executable: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Resources/Helper-Tool
Details: Exact match found in the whitelist - probably OK
Launchd: /Library/LaunchDaemons/com.adobe.fpsaud.plist
Executable: /Library/Application Support/Adobe/Flash Player Install Manager/fpsaud
Details: Exact match found in the whitelist - probably OK
Launchd: /Library/LaunchDaemons/com.microsoft.office.licensing.helper.plist
Executable: /Library/PrivilegedHelperTools/com.microsoft.office.licensing.helper
Details: Exact match found in the whitelist - probably OK
Launchd: ~/Library/LaunchAgents/com.nds.pcshow.uninstall.plist
Executable: /bin/sh -c /tmp/vgconnect/condUninstall.sh
Details: Exact match found in the whitelist - probably OK
Kernel Extensions:
/Library/Extensions
[Not Loaded] SXUPTP.kext (1.10.10 - SDK 10.8)
[Loaded] SymXIPS.kext (8.1 - SDK 10.10)
[Loaded] SymInternetSecurity.kext (7.6.1 - SDK 10.11)
[Loaded] SymIPS.kext (7.6.1 - SDK 10.11)
[Loaded] NortonForMac.kext (7.6.1 - SDK 10.11)
/System/Library/Extensions
[Not Loaded] LfEtherConfig.kext (2.0)
[Not Loaded] LfConnectDriver.kext (1.9.8 - SDK 10.8)
System Launch Agents:
[Not Loaded] | 8 Apple tasks |
[Loaded] | 171 Apple tasks |
[Running] | 111 Apple tasks |
System Launch Daemons:
[Not Loaded] | 35 Apple tasks |
[Loaded] | 186 Apple tasks |
[Running] | 111 Apple tasks |
[Other] | One Apple task |
Launch Agents:
[Running] | com.symantec.uiagent.application.NFM.plist (Symantec - installed 2017-11-09) |
[Loaded] | com.oracle.java.Java-Updater.plist (? b9e309b7 - installed 2017-09-05) |
Launch Daemons:
[Running] | com.symantec.symdaemon.NFM.plist (Symantec - installed 2017-11-09) |
[Loaded] | com.symantec.symqual.panicreporter.NFM.plist (Symantec - installed 2017-11-09) |
[Not Loaded] | com.symantec.deepsight-extractor.NFM.plist (Symantec - installed 2017-11-09) |
[Loaded] | com.symantec.symqual.submit.NFM.plist (Symantec - installed 2017-11-09) |
[Running] | com.symantec.liveupdate.daemon.NFM.plist (Symantec - installed 2017-11-09) |
[Loaded] | com.adobe.fpsaud.plist (? 2afb3af7 - installed 2016-05-09) |
[Loaded] | com.microsoft.office.licensing.helper.plist (? 6d8cb30e - installed 2012-04-02) |
[Loaded] | com.oracle.java.Helper-Tool.plist (? e3fefdd2 - installed 2017-09-05) |
[Loaded] | com.symantec.nortonutilities.daemon.plist (Symantec - installed 2017-11-09) |
[Loaded] | com.symantec.symqual.detail.NFM.plist (Symantec - installed 2017-11-09) |
[Loaded] | com.symantec.UninstallerToolHelper.NFM.plist (Symantec - installed 2017-11-09) |
[Running] | com.adobe.ARM.SMJobBlessHelper.plist (Adobe Systems, Inc. - installed 2017-11-29) |
[Running] | com.symantec.SymLUHelper.NFM.plist (Symantec - installed 2017-11-09) |
[Running] | com.symantec.sharedsettings.NFM.plist (Symantec - installed 2017-11-09) |
[Loaded] | com.leapfrog.connect.authdaemon.plist (? 115eb318 - installed 2014-02-13) |
User Launch Agents:
[Loaded] | com.nds.pcshow.uninstall.plist (? 0 - installed 2018-01-18) |
[Loaded] | com.google.keystone.agent.plist (Google, Inc. - installed 2017-09-27) |
[Running] | com.nds.pcshow.plist (? 0 - installed 2018-01-18) |
[Loaded] | com.apple.AddressBook.ScheduledSync.PHXCardDAVSource.98DE3ACB-FC80-440C-8768-617 FC61395D4.plist (Apple, Inc. - installed 2018-02-23) |
[Other] | com.mlbam.nexdef.core.NexdefLoader.plist (? 0 - installed ) |
[Loaded] | com.adobe.ARM.202f4087f2bbde52e3ac2df389f53a4f123223c9cc56a8fd83a6f7ae.plist (Adobe Systems, Inc. - installed 2017-11-01) |
[Running] | com.leapfrog.connect.monitor.plist (LeapFrog Enterprises, Inc. - installed 2014-01-22) |
[Other] | com.facebook.videochat.susana.plist (Apple, Inc. - installed 2018-02-23) |
User Login Items:
iTunesHelper Application (Apple, Inc. - installed 2018-01-28)
(/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)
AdobeResourceSynchronizer Application (Adobe Systems, Inc.
(/Applications/Adobe Reader.app/Contents/Support/AdobeResourceSynchronizer.app)
Internet Plug-ins:
JavaAppletPlugin: Java 8 Update 151 build 12 (installed 2017-11-11)
Unity Web Player: UnityPlayer version 2.5.5b4 (installed 2009-10-13)
Flip4Mac WMV Plugin: 3.2.0.16 (installed 2014-02-12)
AdobePDFViewerNPAPI: 11.0.23 (installed 2017-11-29)
FlashPlayer-10.6: 21.0.0.242 (installed 2016-05-12)
WidevineMediaOptimizer: 6.0.0.12757 (installed 2014-06-09)
Silverlight: 5.1.30514.0 (installed 2014-09-08)
QuickTime Plugin: 7.7.3 (installed 2018-01-18)
Flash Player: 21.0.0.242 (installed 2016-05-12)
SharePointBrowserPlugin: 14.7.1 (installed 2017-02-19)
AdobePDFViewer: 11.0.23 (installed 2017-11-29)
DirectorShockwave: 12.0.9r149 (installed 2014-01-28)
User Internet Plug-ins:
BlueStacks Install Detector: Unknown
WebEx64: 1.0 (installed 2016-09-29)
3rd Party Preference Panes:
Flash Player (installed 2016-05-09)
Flip4Mac WMV (installed 2013-03-29)
Java (installed 2017-11-11)
Time Machine:
Time Machine Not Configured!
Top Processes by CPU:
Process (count) | Source | % of CPU |
system_profiler (2) | Apple | 63 |
trustd (4) | Apple | 22 |
WindowServer | Apple | 5 |
syslogd | Apple | 5 |
kernel_task | Apple | 2 |
Top Processes by Memory:
Process (count) | Source | RAM usage |
kernel_task | Apple | 1.10 GB |
mdworker (20) | Apple | 680 MB |
system_profiler (2) | Apple | 373 MB |
com.symantec.SymLUHelper | Symantec | 210 MB |
mds_stores | Apple | 152 MB |
Top Processes by Network Use:
Process | Source | Input | Output |
mDNSResponder | Apple | 172 KB | 95 KB |
apsd | Apple | 5 KB | 7 KB |
awacsd | Apple | 10 KB | 372 B |
netbiosd | Apple | 5 KB | 2 KB |
Top Processes by Energy Use:
Process (count) | Source | Energy usage (0-100) |
SymDaemon | Symantec | 7 |
WindowServer | Apple | 4 |
kextd | Apple | 4 |
trustd (4) | Apple | 3 |
mds_stores | Apple | 1 |
Virtual Memory Information:
Available RAM | 11.80 GB |
Free RAM | 8.03 GB |
Used RAM | 4.20 GB |
Cached files | 3.77 GB |
Swap Used | 0 B |
Software Installs (past 30 days):
Name | Version | Install Date |
Zen Pinball 2 | 1.31 | 2018-02-23 |
Clean up:
~/Library/LaunchAgents/com.mlbam.nexdef.core.NexdefLoader.plist
~/Library/Application Support/Nexdef/Nexdef.app/Contents/MacOS/NexDef
Executable not found
Diagnostics Information (past 7 days):
2018-02-28 22:45:35 Adobe Reader.app Crash
dyld: in dlopenloader_path..AdobeBIBUtils.frameworkVersionsAAdobeBIBUtils |
2018-02-28 22:41:48 Last Shutdown Cause: 0 - Power loss
2018-02-28 22:12:35 Trash Crash
Detected over-release of a CFTypeRef |
2018-02-25 20:04:42 Software Update.app Crash
objc_msgSend selector name: retain |
2018-02-22 21:02:36 Backup and Sync.app Crash
objc476: Invalid or prematurely-freed autorelease pool 0x1020a8910. Set a breakpoint on objc_autoreleasePoolInvalid to debug. Proceeding anyway because the app is old SDK version 10.9.0. Memory errors are likely. |
End of report
Thanks in advance for your help.
MacBook Pro, macOS High Sierra (10.13.3)