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Question: Update apple id settings

Hi, I have been getting "update apple id settings" message on top of setting app. When I click on it, it says "verification failed. There was a problem connecting to the server". I have tried restarting my phone and log out as well. It won't even let me log out. It will say "problem connection to icloud" - again. It happened suddenly when I went to Thailand and put Thai Sim Card in the phone. Before I went, my phone was up to date on IOS. Please help. 😢

iPhone 7, iOS 11.2.6

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You are welcome. I wish this problem had a definite answer, but it appears what works for some people doesn't work for others.

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Mar 1, 2018 4:24 PM in response to apwint In response to apwint

That is one option that has worked for some people. Another option is trying Apple ID Support.


there is a contact link.


Apple ID Support


Apple ID Support (2)


Apple Support by e-mail or chat Select your device, Battery, Power and Charging, then Power adapter not working to get a chat option. If you need to talk to them, ask them if they will do a Skype or FaceTime with you.


Apple Support using Twitter



Or fill out and submit this form.


Mar 1, 2018 4:24 PM

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Question: Update apple id settings