mail keeps saving same drafts

Question

tomfromfira Author

Level 1

8 points

mail keeps saving same drafts

Hello

i tried to send a large attachment(5 gigs) with Mail,

to see how Mail will handle it.

I attached the file and send it like a normal email.

It started sending the email, saw it in outbox, and left it to do its thing.

When i got back i could not seem to find the email either in the outbox nor the send folders.

Since then every time i open Mail in the left lower corner of the app window

i get this witch never seems to complete and makes my mac run slow.

Send large attachments with Mail drop check box is checked in Mail's preferences.

I am running High sierra 10.13.2 on a 3,1 i7 iMac.

Any suggestions?

Thank you in advance!

iMac, OS X El Capitan (10.11.6)

Posted on Mar 1, 2018 4:57 AM

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Answer 1

Old Toad

Level 10

215,388 points

Mar 1, 2018 10:34 AM in response to tomfromfira

Boot into Safe Mode, Mac OS X: Starting up in Safe Mode, and test to see if the problem persists. Safe Mode boot will be slower as it performs some repair and diagnostic procedures and empties cache and temp files. Reboot normally and check again.

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Answer 2

VikingOSX

Level 10

123,290 points

Mar 7, 2018 11:16 AM in response to tomfromfira

The Mail large attachments option uses iCloud storage during the transmission. Unless you have paid for more than the default iCloud storage, then it is limited to 5GB per account. If you have the default iCloud storage, and have used any of it, then your 5GB mail attachment will encounter insufficient iCloud storage. Although your Mail should bounce with an insufficient storage message, Apple may not have thought this through, and Mail may attempt multiple retransmissions.

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