Unable to access Safari on my iPad. Error CodeHT204770This device has been locked due to suspicious activity. Contact Apple Support and Service. It then gives a number to call 888*******. Google that number and see that it is a scam. How do I get

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Unable to access Safari on my iPad. Error CodeHT204770This device has been locked due to suspicious activity. Contact Apple Support and Service. It then gives a number to call 888*******. Google that number and see that it is a scam. How do I get

When I try to access my Safar browser on my iPad I receive an error message which tells me to call an 888 number. I googled that number and see that it is a scam. How to I get rid of this and recover my ability to use Safari.

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Posted on Mar 1, 2018 12:29 PM

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Answer 1

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CarlAVII

Community Specialist

Mar 2, 2018 5:57 PM in response to Jkrem32

Hi Jkrem32!

I understand that you're seeing an error message telling you to call a phone number in Safari, and I'm happy to help. Please try clearing your history and website data:

Erase your browsing history and data from iPad. Go to Settings > Safari > Clear History and Website Data.

Privacy and security

Cheers!

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Answer 2

Jkrem32 Author

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Mar 2, 2018 5:57 PM in response to CarlAVII

Thank You. Your suggestion took care of the problem.

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Unable to access Safari on my iPad. Error CodeHT204770This device has been locked due to suspicious activity. Contact Apple Support and Service. It then gives a number to call 888*******. Google that number and see that it is a scam. How do I get

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