my phone doesn't work well unless it's on speaker phone

Question

my phone doesn't work well unless it's on speaker phone

Why can't people hear me on my phone unless I'm on speakerphone (iPhone 10)

iPhone 7 Plus, iOS 11.2.6

Posted on Mar 1, 2018 7:23 PM

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Answer 1

raina_b22

Community Specialist

Mar 2, 2018 1:47 PM in response to barbarafrommetairie

Hello barbarafrommetairie,

Thanks for asking the Apple Support Communities for help with your iPhone. Please try the troubleshooting provided in the following help article: Get help with the microphones on your iPhone, iPad, and iPod touch

If you have gone through the entire article and still need help, the article states:

If you've tried these steps and people still can't hear you on phone or FaceTime calls or Siri doesn’t hear your requests, contact Apple Support.

Thanks and have a wonderful day.

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my phone doesn't work well unless it's on speaker phone

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