Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Question:

Question: My iPhone 7 screen has gone blank

iPhone 7

Posted on

Reply
Question marked as Apple recommended
Answer:
Answer:

Hello,

If your screen is black or frozen

If your screen is black or frozen, you might need to force restart your device. A force restart won't erase the content on your device. You can force restart your device even if the screen is black or the buttons aren't responding. Follow these steps:

On an iPhone 7 or iPhone 7 Plus: Press and hold both the Side and Volume Down buttons for at least 10 seconds, until you see the Apple logo.


Here's more info:

If your iPhone, iPad, or iPod touch won't turn on or is frozen - Apple Support

Posted on

Question marked as Apple recommended

Mar 3, 2018 12:16 PM in response to jiten49 In response to jiten49

Hello,

If your screen is black or frozen

If your screen is black or frozen, you might need to force restart your device. A force restart won't erase the content on your device. You can force restart your device even if the screen is black or the buttons aren't responding. Follow these steps:

On an iPhone 7 or iPhone 7 Plus: Press and hold both the Side and Volume Down buttons for at least 10 seconds, until you see the Apple logo.


Here's more info:

If your iPhone, iPad, or iPod touch won't turn on or is frozen - Apple Support

Mar 3, 2018 12:16 PM

Reply Helpful
User profile for user: jiten49

Question: My iPhone 7 screen has gone blank