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Sound on iPhone 6 not working

Hi recently i have been having an issue with my iPhone. When I try to play music without headphones I can not hear anything. the iphone keeps telling me that I have headphones plugged in when I do not. I have tried turning the phone off then on again and plugging then unplugging my headphones. Can anyone help?Apple support is most unhelpful due to the phone being slightly out of date I have never had this issue until today. Any help is appreciated.

iPhone 6, iOS 11.2.6

Posted on Mar 3, 2018 9:24 AM

Reply
1 reply

Mar 4, 2018 3:37 PM in response to danfromrogerstone

Hi Dan,

I understand that you're unable to hear anything without your headphones plugged in, and it constantly believes that there are headphones connected. I'm happy to provide some help for this issue.

I recommend that you go through the troubleshooting provided for this issue in the article below:

If your iPhone is stuck in headphone mode - Apple Support

Thanks for using the Apple Support Communities. Cheers!

Sound on iPhone 6 not working

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