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Question: Premium Techie Support

Anybody have experience w/ Premium Techie Support? Their phone staff speaks very rapid "Indian English" vs "American English" and is practically immune to interruption with request to speak more slowly. Very frustrating.

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Mar 3, 2018 10:41 AM in response to Csound1 In response to Csound1

IMO It's more fun to play them, as long as you don't divulge any personal info. When they ask you to connect, ignore their instructions and tell them OK it's done, and do keep saying, "What, what?

Further advice about frustrating remarks is welcome and encouraged. I'm making a list.

Mar 3, 2018 10:41 AM

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Mar 3, 2018 10:59 AM in response to Csound1 In response to Csound1

Yes, another great idea! Reminds me of the time I was working with this sound guy, I didn't like. He kept holding up the takes because he was having problems hearing the lines and finally I grabbed the boom and yelled "IS THIS BETTER! His eyes spun around in his head and he tore the earpiece off his head. I'm not sure he ever fully recovered.

Mar 3, 2018 10:59 AM

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Mar 3, 2018 11:03 AM in response to macjack In response to macjack

Grabbing the sound guys boom is not to be advised, there are some that do not take kindly to it.

I confess that once I wandered in front of the PA just as the house engineer fired it up, I was blown offstage and it was a very long time before I could hear properly again. My crew of course fell over themselves laughing.

Mar 3, 2018 11:03 AM

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User profile for user: RichardRKelley

Question: Premium Techie Support