The Apple Support Community will permanently close on November 20, 2026. Starting today, the site will no longer accept new posts and is available in a read-only state.
You can continue to find trusted guidance and support on the official Apple Support site.
We want to thank the community members who have contributed their time and expertise to help others with their Apple products.
The Apple Support Community will permanently close on November 20, 2026. Starting today, the site will no longer accept new posts and is available in a read-only state.
You can continue to find trusted guidance and support on the official Apple Support site.
We want to thank the community members who have contributed their time and expertise to help others with their Apple products.
Anybody have experience w/ Premium Techie Support? Their phone staff speaks very rapid "Indian English" vs "American English" and is practically immune to interruption with request to speak more slowly. Very frustrating.
It's a scam, steer clear! Do not give them any information, do not allow them to connect to your Mac.
Avoid phishing emails, fake 'virus' alerts, phony support calls, and other scams - Apple Support
IMO It's more fun to play them, as long as you don't divulge any personal info. When they ask you to connect, ignore their instructions and tell them OK it's done, and do keep saying, "What, what?
Further advice about frustrating remarks is welcome and encouraged. I'm making a list.
Hang up on them.
Yes, another great idea! Reminds me of the time I was working with this sound guy, I didn't like. He kept holding up the takes because he was having problems hearing the lines and finally I grabbed the boom and yelled "IS THIS BETTER! His eyes spun around in his head and he tore the earpiece off his head. I'm not sure he ever fully recovered.
Grabbing the sound guys boom is not to be advised, there are some that do not take kindly to it.
I confess that once I wandered in front of the PA just as the house engineer fired it up, I was blown offstage and it was a very long time before I could hear properly again. My crew of course fell over themselves laughing.
I used an airhorn for the occasions they asked me to do anything on my computer, one withering blast followed by my innocent inquiry of "does that always happen"
I remember you saying that and I stole the idea from you for a couple of posts.
Remember to place the horn exit on the phone microphone first, after the noise they will need some time to recover their poise.
Premium Techie Support
